FRFS Release Coordinator

Company

Federal Reserve Bank of Kansas City

When you join the Federal Reserve – The nation’s central bank – you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems. We dedicate more than $1 billion to technology each year to support the Federal Reserve and our economy, and we’re building a dynamic and diverse team for our future. Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth – along with a wide range of benefits and perks that support your health, wealth, and life.

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire® Funds and Securities, the National Settlement Service (NSS), FedCash®1, FedACH®, Check Services, and the FedNow® Service. FRFS operates as a fully integrated organization with groups dedicated to operations, technology, product and industry engagement, enterprise services, and one focused on the ongoing growth and development of the FedNow instant payment service. Our strategy defines our future direction, seeking to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of financial institutions across the United States. Through our Enterprise structure, we strive to meet the needs of the marketplace for new products and services with speed and agility, seek to provide a robust and unified customer experience, and work to create career growth opportunities for FRFS staff.

We seek leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve its mission. Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation. To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.

Key Activities:

• Track data center exit release work
• Collaborate with teammates to ensure cutover plans are thorough and structure is in place to promote successful transition of operations to new environment
• Coordinate with agile teams to schedule and report on release activities
• Implement changes accurately and timely in close coordination with agile team members and various cross functional peers
• Manage Jira ticket assignments, communicate changes to appropriate teams and ensure key individuals are included in process and communications
• Create, review, and track change tickets in Service Now.
• Learn how FRFS applications operate and develop into a subject matter expert
• Engage and build relationships cross functionally within the Federal Reserve Financial Services
• Support maintenance of the release plan and execution processes to drive the on-time and effective delivery of high-quality releases
• Collaborate and contribute to implementing a standardized deployment process that delivers patches, hot fixes, minor enhancements and major releases
• Collaborate with internal teams to ensure the success of release initiatives
• Participate in PI planning sessions with agile teams
• Collaborate with product delivery teams to ensure deployment and testing plans are executed based on the established release schedule
• Partners with team to maintain a standardized configuration management database across FRFS
• Communicates release plan and status to stakeholders and escalates issues as required
• Continuously optimizes change and release process and plans, engaging with peers to promote consistent processes across FRFS product lines

Qualifications:

• Typically requires at least 3 years of relevant
• Bachelor’s degree specializing in computer science, information systems, business, or a closely related field from an accredited college or university, or equivalent combination of directly related education and/or experience
• Aptitude to learn and become proficient in technical systems and tools
• Experience with change control activities including adhering to change policy, accurately managing change tickets and executing changes
• Experience working across a heterogenous datacenter, cloud, and SaaS environments
• Experience in troubleshooting, diagnosis, and problem solving
• Working in a SAFe Agile environment
• Collaborative workstyle with the ability to facilitate cross-functional discussions with a solution-oriented mindset
• Experience with using tools like JIRA and ServiceNow
• Experience with CI/CD tools such as XL Deploy, Jenkins, WinSCP, Putty, Secure CRT, AWS, and GitLab a plus

Additional Information:

Location(s):

• Hybrid –Yes, FRB office
• Remote Only Eligible – No
• Hybrid, on-site requirement will be determined by hiring district
• Remote eligibility will be determined by hiring district
• The selected candidate’s new job title and associated pay range will be determined by the employing District and will continue to be subject to the employing District’s people policies and practices (i.e., remote/hybrid work posture, etc.).
• Eligible districts for Hire: Kansas City, MO – Boston, MA- New York, NY- Philadelphia, PA- Cleveland, OH- Richmond, VA- Atlanta, GA- Chicago, IL- St. Louis, MO- Minneapolis, MN- Dallas, TX- San Francisco, CA

Screening Requirements: This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take up to a couple of months to be completed. You can begin work before the screening is completed; however, continued employment is contingent on acceptable screening results. The areas screened may include education/employment verification, criminal history, credit history, and reference checks. 

Sponsorship: Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

About Us:

Total Rewards & Benefits

Diversity, Equity & Inclusion

Who We Are

What We Do

Follow us on LinkedIn, Instagram, X (formerly Twitter), and YouTube

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Information Technology

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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