FSQA Supervisor Receiving – Concord, NC

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• Responsible for filing paperwork for all shipments and inspections.
• Oversee daily inspections, and testing activities to ensure compliance with specifications and regulatory requirements.
• Review of COA and other supporting records for accuracy and completeness.
• Works cross functionally to identify process improvements, manufacturing non-conformance related to raw materials, and to determine root cause and corrective actions.
• Research orders and communicates/coordinates the inventory/hold status and availability.
• Frequent communication with manufacturing and warehouse management regarding non-conforming products (i.e., ballooning, damaged products, etc.)
• Maintain and update FSQA documentation, including SOPs, and training materials.
• Maintain in-house databases for lot reporting etc.
• Create and maintain COAs (Certificates of Analysis)
• Retrieve, prepare and mail samples for testing by third party laboratory.
• Sample, evaluate, and document incoming materials (ingredients, packaging, labels) and report concerns/non-conformances.
• Collect samples which may include but are not limited to raw materials, finished products, and ingredients
• Assist in the evaluation and disposition of all samples. Including logging samples and various lab duties associated with sample evaluation.
• Maintain & log of all inspections and share weekly report of findings. Develop and report external logistics performance results.
• Follows all policies, procedures, standards, and safety requirements.
• Determine disposition of certain returned goods.
• Facilitate internal audits and support external audits and regulatory inspections.
• Monitor and report on key quality metrics; identify trends and recommend improvements.
• Collaborate with production, maintenance, sanitation, and R&D teams to resolve quality and safety issues.
• Provide training, coaching, and performance feedback to FSQA staff.
• Ensure compliance with FSMA, GFSI, GMPs, allergen control, and other applicable standards.
• Support product trials, process validations, and new product launches from a quality perspective.
• Promote a culture of food safety, accountability, and continuous improvement.

• 2+ years of experience in food manufacturing quality assurance, including supervisory or leadership experience.
• Strong knowledge of HACCP, FSMA, GFSI, GMPs, and other food safety regulations.
• Experience with record review, audit preparation, and regulatory compliance.
• Proven ability to lead teams, manage priorities, and drive results.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency in Microsoft Office and quality management systems.
• Ability to work in a fast-paced environment and adapt to changing priorities.