Fund Raising Associate (Business Intelligence Coordinator) / GS-6, Temporary Appointment, Lima-Peru #132782

UNICEF PERU

Contract Type: Temporary Appointment
Post No. 132782
Job Title/Level: Fundraising Associate (Business Intelligence Coordinator) / GS-6
Supervisor Title/Level: Fundraising Officer /NOB
Organizational Unit: Private Sector Fundraising
Post Location: Lima, Peru Country Office
Period of contract: 364 days

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.
UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, hope

How can you make a difference?

• Coordination of the Business Intelligence Team:
  • Foster a collaborative work environment oriented towards problem-solving and continuous improvement.
  • Coordinating the analyst team’s tasks, working collaboratively to ensure the achievement of the area’s objectives.
• Cross-functional Leadership and Strategic Partner Management:
  • Act as the main business partner for other areas (Prospecting, Finance, Retention, and Management), managing the demand for analysis and ensuring that data solutions meet their needs.
  • Lead the relationship with strategic partners and external suppliers, especially payment processors, to resolve incidents, negotiate improvements, and co-design solutions that optimize fundraising efficiency.
• Strategic Analysis and Reporting:
  • Develop and keep critical success indicators (KPIs) updated for management, providing analysis on donor behavior, campaign effectiveness, and overall commercial performance.
  • Conduct in-depth analyses to identify patterns, trends, and correlations between variables to optimize loyalty and acquisition strategies.
  • Oversee the correct execution of operational tasks for loyalty campaigns, such as unsubscriptions, credit card changes, and donation increases.
• Management and Optimization of Donation Fundraising:
  • Ensure the monthly collection process for recurring donations, being responsible for maintaining an effective payment ratio.
  • Design and supervise recovery strategies for failed charges, analyzing root causes and proposing short and long-term solutions.
  • Based on database analysis, identify clusters that respond best to certain stimuli to drive ad-hoc plans that impact and reduce the churn rate.
• Project Leadership and Systems Management:
  • With the support of the project Owner (a member of their team), lead the organization’s CRM migration, coordinating with suppliers and internal teams to ensure a successful transition.
  • Lead technological improvements by automating processes with cloud technology, including Azure Databricks and Azure Data Factory.
  • Supervise the correct data integration between the organization’s different platforms and systems, guaranteeing information consistency and quality.

The proposed post will contribute to the section by:

• Work plan and schedule for the BI team, with defined goals and objectives for the year.
• An updated and automated dashboard of critical KPIs for management decision-making.
• CRM migration project led and executed according to the established plan, with weekly progress reports.
• Monthly analysis reports on fundraising performance, including insights and recommendations for improvement.
• Documentation of the area’s key processes, including collections management, systems integrations, and loyalty operations.
• Donation payment ratio consistently maintained above 90%.

To qualify as an advocate for every child you will have…

The following minimum requirements:

• Education: Completion of secondary education is required, preferably supplemented by technical or university courses related in finance, economics, industrial engineering, business administration or a related discipline with a strong quantitative and business component.

• Work Experience: At least 6 years of progressive experience in Business Intelligence, Data Analytics, Financial Planning, or similar roles.

• Demonstrated experience leading complex projects involving cross-departmental coordination, with direct responsibility for results.
• Strong understanding of database principles and SQL, sufficient to guide technical teams, validate data analysis, and ensure data integrity. The candidate is expected to guide technical teams in discussions on data modeling and architecture, not to write queries themselves.
• Familiarity with data environments using cloud technologies, preferably with exposure to the Azure ecosystem (e.g., Azure Data Factory, Databricks). While this role does not require hands-on execution, it demands the ability to conceptualize solutions and effectively engage with technical teams.
• Familiarity with CRM systems is highly valued.
• Proficiency in data visualization tools such as Power BI, Tableau, or similar for creating dashboards and management reports.
• Strong proficiency in office suite tools (e.g., Microsoft Office) for analysis and reporting.
• Proven experience in analyzing variables, identifying correlations, and translating data into business insights.

• Language Requirements: Fluency in Spanish. Proficient level of English is required, but complete fluency is preferred.

The following desirables:

• Experience and skills: Fundraising experience and hands-on technical expertise is highly desirable.

• Language:  Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or local language of the duty station (as quechua, aimara, and indigenous or amazonic dialects) is considered an asset.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others and (8) Nurtures, leads and manages people.

Familiarize yourself with our competency framework and its different levels.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

Non-Peruvian candidates must be Peruvian permanent resident/citizen.

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable local native candidates, young professionals, gender diverse groups and professionals with disabilities are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

Visa residence requirements: UNICEF shall not facilitate the issuance of working authorization for candidates under consideration.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.