Fundraising System Assistant

The success of the PSP programme and the increasing number of donors in Hong Kong lead to the requirement that the donor database

system to be enhanced. PSP Hong Kong now requires a Fundraising System Assistant to work closely with UNHCR, focusing on providing

efficient supports on the operation of the existing and the new Donor Database System of PSP Unit.

Reporting to and supervised by the Assistant PSP IG Officer – Donor Care, this position will play a supporting role in ensuring high quality of

database management and efficient enhancement, which fit for UNHCR’s requirements.

This position is a UNOPS position with a contract which is renewable each calendar year.

• Under the supervision of the Assistant PSP IG Officer – Donor Care, supports the operation of the existing and the new Donor Database
• System (the new system) of UNHCR’s Private Sector Partnerships Unit;
• Assist the supervisor in processing monthly donation (both by autopay and credit card), informing and advising the supervisor in case of
• inaccuracy and special occurrence;
• Assist To be the secondary administrator of the existing and the new Donor Database System and responsible for creating new users and
• permissions etc.;
• Assist in the analysis of donation behaviors of donors and performance of different fundraising programs;
• Assist in preparing finance reports and dashboards for managers review;
• Select donors for different promotion campaigns to fit for PSP operation needs;
• Responsible for monthly donation transactions;
• Import data manually when required such as data from telemarketing agencies;
• Provide technical supports with testing new functioning and operational effectiveness of the new system;
• Provide technical supports with data migrations between the existing and the new system;
• Undertakes other duties as assigned by her/his supervisor.

Monitoring and Progress Controls:

• Supervision by Assistant PSP IG Officer – Donor Care
• Weekly work brief report to supervisor
• Monthly work report by Assistant PSP IG Officer – Donor Care

Qualifications and Experience:

• The required education, work experience, expertise and competencies of the individual contractor.
• The listed education and experience
• should correspond with the level at which the contract is offered.)

Education :

• Completion of the Secondary Education, degree is desirable in IT system management or Information Systems Management, or other
• related fields.

Work Experience:

• Minimum 1 years’ experience in database management, or IT system management proved to be relevant to donor or membership database
• management.
• Proven experience in a fundraising or sales environment working on donor/customer care and data processing, gained in Hong Kong market
• Proven experience of managing donor or customer records within a customer relationship database
• Knowledge of MS office especially MS Word, MS Excel

Source: https://unhcr.wd3.myworkdayjobs.com/en-US/External/job/Hong-Kong-China/Fundraising-System-Assistant_JR2552954