GBV Manager – Case Management Capacity Building Program

Program Description (Background)

International Medical Corps is currently supporting a multi-sectoral humanitarian program in Sudan. The program is implemented in 7 out of the 18 states, namely Blue Nile, Central Darfur, Kessela, South Darfur, South Kordofan, Khartoum, and West Darfur. Supported interventions include services for health, nutrition, WASH and protection. International Medical Corps’ GBV prevention and response activities delivered through local partners in Central Darfur, South Darfur, and Blue Nile.

As part of International Medical Corps’ GBV portfolio in Sudan, International Medical Corpswill lead a capacity building program to improve and expand access and availability of quality survivor-centred GBV case management with partner organizations in West, Central, and South Darfur. International Medical Corpswill support GBV organizations to strengthen the quality of response services and contribute to building strong national ownership over GBV response mechanisms to ensure sustainability. The program will focus on supporting local and national GBV organizations, including women-led organizations.

The program focuses on increasing the capacity of participating organizations to improve and professionalize case management and case management information management. The program will use a tiered, peer-driven approach to capacity building that will improve the quality of emergency response services for women and girls, with a focus on values and attitudes, case management and responding to a range of complex cases. The approach will include trainings, workshops, and coaching activities, delivered alongside partners’ ongoing GBV service delivery. Through collaboration with UNFPA and the GBV Sub-Cluster, International Medical Corps will identify partner organizations willing to participate in the program, targeting GBV caseworkers and supervisors. The International Medical Corps capacity building team (described below) will work with participating caseworkers and supervisors to develop an enhanced understanding and commitment to GBV case management based on the Interagency Guidelines for Providing Care and Case Management Services to Survivors of Gender-based Violence in Humanitarian Settings, (IA GBV CM Guidelines) and recently revised Caring for Child Survivors of Sexual Abuse (CCS) guidelines,and accompanying tools and training materials.

The GBV Manager, under the supervision of the GBV Coordinator, is responsible for leading this GBV Case Management Capacity Building Program and supporting GBV staff and partner organizations to strengthen capacity for GBV response and case management services.

The GBV Manager will report to the GBV Coordinator and work in close collaboration with International Medical Corps’ ongoing GBV programs and local partners, along with participating organizations of the capacity building program. This role supervises a team of seven International Medical Corps’ field-based GBV staff (Senior Officer and six Casework Supervisors based in West, Central and South Darfur) who will work closely with and alongside International Medical Corps’ existing GBV program staff and partners.

Job Description

JOB SUMMARY: The GBV Manager is responsible for implementation of a GBV program, including technical oversight of services and activities, capacity building, support and supervision of staff, internal and external coordination, and reporting.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation:

MAIN TASKS AND RESPONSIBILITIES

Program Planning
• Lead GBV assessments as required, maximizing available sources of information and opportunities for coordination, and ensuring compliance with safety and ethical standards
• Identify local partners and women’s networks to reinforce local efforts to promote women’s and girls’ rights and address GBV
• Ensure that programs are driven by women and girls and planned with community stakeholders
• Identify appropriate locations and orientation for services, including women and girls safe spaces
• Contribute to concept notes/proposals/appeals as needed

Implementation and Capacity Building
• Work closely with GBV Technical Advisor, GBV Coordinator (where relevant), country level senior management, and program team to achieve program goals and ensure quality of GBV prevention and response initiatives
• Ensure adherence to IMC’s GBV Minimum Standards, as well as relevant inter-agency guidelines and standards
• Lead the delivery of program interventions, including the establishment and delivery of focused GBV response services
• Build capacity of program staff/volunteers/partners in relevant technical areas to deliver services and lead interventions
• Organize/support/facilitate technical trainings as needed, including GBV case management and clinical response to rape and intimate partner violence
• Establish and monitor supervision and support systems for GBV case management services
• Establish appropriate systems for information management
• Ensure effective community participation throughout implementation, including leadership of women and girls
• Work with teams and communities to develop appropriate prevention and awareness-raising/behavior change strategies
• Lead regular program monitoring and apply learning for continuous improvement of interventions
• Contribute to regular program reports, on time and with accurate data

Coordination, Representation and Advocacy
• Coordinate with other service providers, and collect community input, to establish and strengthen referral pathways
• Actively participate in relevant coordination meetings ensuring IMC GBV program visibility within the relevant coordination forums
• Coordinate with, and build capacity of, other sectors as possible to ensure integration of GBV concerns into various services and broader humanitarian response
• Represent program goals and GBV standards, advocating as necessary with relevant leaders, authorities, and humanitarian actors

Human Resources Management
• Select and orient program staff/volunteers/partners for effective implementation
• Support, coach and supervise staff to build capacity and strengthen quality of interventions
• Develop support strategies for staff, foster teambuilding, and introduce principles of self-care
• Provide supportive and constructive feedback, and conduct regular performance appraisals

Financial Management
• Develop work plans in line with financial pipelines
• Plan and procure supplies required for program activities, in line with budget and project timelines
• Ensure compliance with donor regulations

Security and Conduct
• Ensure compliance with security protocols and policies
• Consider security implications of all program activities, reviewing initiatives with appropriate stakeholders
• Foster a safe and supportive working environment for all GBV staff/volunteers/partners
• Exemplify core principles of GBV programming, including respect, non-discrimination, responsible use of power, nonviolence, and promotion of gender equality
• Contribute to the positive image and overall credibility of the program and organization, notably through adherence to the Code of Conduct and Ethics, including compliance with anti-harassment, safeguarding and PSEA policies

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

Job Requirements

MINIMUM QUALIFICATIONS

• Typically a Bachelor’s Degree in social work, public health, international development, gender studies, or related field. Equivalent combination of relevant education and experience may be substituted as appropriate.
• Typically, 7+ years’ relevant and progressive experience with GBV programming
• Demonstrated application of GBV core competencies and commitment to core principles of GBV programming
• Experience working in humanitarian contexts preferred
• Relevant regional experience preferred
• Familiarity with humanitarian architecture and the mandates/roles of donors, UN agencies, and other NGOs
• Strong knowledge of standards and guidelines for GBV programming, coordination, and data management
• Knowledge of standards and guidance related to protection from SEA
• Experience with, or strong knowledge of, GBV case management services
• Knowledge of, and/or experience with, relevant program approaches, eg. WGSS, Life Skills, EA$E, EMAP, SASA!, etc.
• Facilitation experience
• Commitment to supportive supervision
• Experience working with local partners and community mobilization preferred
• Profound cross-cultural awareness
• Ability to exercise sound judgment, remain flexible, and apply experience and guidance to evolving challenges
• Strong communication skills, both oral and written

Additional Technical or Language Requirements

English and Arabic Required

Code of Conduct

As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report. If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.

Safeguarding

It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons.

Equal Opportunities

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

Misconduct Disclosure Scheme

All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.