position: General Manager, Heiser Toyota
Job Location: Milwaukee, WI
About Heiser: For more than 100 years, Heiser has been a family owned, admired automotive dealer group throughout Milwaukee. With multiple locations servicing the metro-Milwaukee and West Bend areas, Heiser features vehicle sales, parts/service centers, and body shops under the brands of Chevrolet, Ford, Lincoln, Toyota, and Cadillac. At Heiser we believe that, “today’s your day” and we are currently seeking qualified candidates to join our highly successful TEAM. For more information on who we are, please visit our website at www.heiser.com. What We Offer
Competitive Pay
Flexible Work Schedule
Training and growth opportunities
A culture where doing the right thing is celebrated
Competitive Health, Dental, Vision, Disability, Life, Accident, and Cancer Insurance
Paid Time Off and Holiday Pay
401k with Company Match
Heiser Automotive Group is an Equal Opportunity Employer and Drug Free workplace
Overview of Position: Heiser Automotive Group has an opening for an inspirational senior management leader. We are seeking to hire an experienced General Manager who has demonstrated success in running automotive dealerships. This position is open due to internal advancement. The General Manager is responsible for inspiring and developing the team to achieve the dealership’s strategic goals and initiatives. Responsibilities
Set a clear vision along with short and long-term goals for each department manager to achieve dealership goals and budget.
Coordinate with the business/administrative office to ensure that records are correctly maintained.
Analysis of daily operations, recommending and creating improved courses of action when needed.
Engaging and motivating the team to achieve key goals, performance expectations and Heiser Vision and Guiding Principles.
Provides enthusiastic leadership to inspire employees and maintain employee engagement.
Communicates policies and procedures of the dealership to all employees and ensures execution through leadership and accountability with department managers.
Attracts, develops, and retains the best team members for the store.
Creating an exceptional customer experience to drive customer loyalty.
Resolves any customer complaints that department managers are unable to rectify.
Creating a good working relationship with lending institutions and manufacturer representatives and maintaining these relationships.
Develops and maintains productive relationships with manufacturer partners, while meeting all OEM performance expectations.
Analyzing the business to determine opportunities and developing action plans to improve performance.
Developing the business through a high-level of involvement in sales management and the day-to day operations
Other tasks as assigned.
Requirements
High School Diploma or GED Equivalent; Bachelor’s Degree preferred
Minimum 5+ years of experience in an automotive sales department
Minimum 3+ years General Manager dealership experience.
Ability to set and achieve targeted goals
Strong financial and business insight and the ability to drive revenue and profitability
Valid and clean WI Driver’s License
Proficiency in Microsoft Office
Must be able to work some evenings and Saturdays
Excellent verbal and written communication skills
Ability to function as part of a team and work independently
Ability to adapt to the needs of a fast-paced work environment
Heiser Automotive Group is an Equal Opportunity Employer and a Drug Free workplace
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