General Manager Transportation- Norther Region in Chicago, Illinois

General Manager Transportation- Norther Region

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Date: Jan 3, 2025

Location: Chicago, IL, US, 60617-6455

Company: Norfolk Southern Corp.

Requisition38067:B8 General Manager Transportation- Northern Region

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Norfolk Southern offers a unique opportunity to be part of our proud legacy that spans nearly 200 years. We are a customer-centric, operations-driven team dedicated to advancing safety, serving communities, and driving innovation for tomorrow’s rail. As part of Norfolk Southern, you’ll join a collaborative team where there are opportunities for growth across the organization. We are building a culture where everyone can thrive by owning and driving exceptional results, being humble and leading with trust, serving our customers with excellence, and collaborating and coaching to win.

Job Description

Primary Purpose:

The General Manager of Railway Operations is a pivotal leadership position responsible for ensuring safety and overseeing the daily operations of a large craft and management workforce in either the Nothern or Southern region. This role involves reviewing, recommending, and implementing operational processes to optimize productivity, ensuring trains and crews operate safely and efficiently. As a key contributor to the business planning process, the General Manager ensures alignment with customer expectations and the company’s strategic objectives. Additionally, this role involves responsibility for personnel development, fostering a positive culture, change management, and motivating both craft and management teams.

Principal Duties:

• Lead safety culture and enforcement of safety rules for their region.

• Ensure strict compliance with all railroad operating rules, safety regulations, and Federal Railroad Association (FRA) guidelines.

• Serve as an influential communicator across all organizational levels.

• Develop and manager the operational budget, control costs, and optimize resource utilization.

• Develop and oversee the operational budget, exercising cost controls measures, and optimizing resource allocation.

• Monitor key performance indicators and implement measures to improve operational efficiency.

• Monitor key performance indicators and implement strategies to enhance operational efficiency.

• Ensure high levels of customer satisfaction by providing reliable and efficient railroad service.

• Governance of compliance with all relevant regulatory requirements and industry standards.

• Identify and mitigate operational risks to ensure safe and reliable service.

• Ensure compliance with NS Operating Rules through training, labor agreements, and federal regulations.

• Develop and implement long-term strategic plans to improve operational efficiency and profitability.

• Lead incident and accident investigations, identify root causes, cooperate with the National Transportation Safety Board (NTSB), and recommend changes to minimize the risk of reoccurrence.

• Demonstrate leadership aligned with the company’s strategic goal.

Job Related Experience:

Minimum Level: Division Superintendent or higher

Preferred Level: General Manager or higher

Education:

Preferred Level: Bachelor’s Degree (BS) or higher

Preferred Majors:

• Business

• Operations

• Supply Chain

• Logistics

Skills and Abilities:

• Analytical Thinking

• Communication Skills

• Decision Making

• Management

• Developing Employees

Work Conditions

Company Overview

Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country’s population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com .

At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.