Growth Director (Contingent & Consultancy Solutions)

About The Role

Robert Walters is a global leader in talent solutions, renowned for its expertise and trusted partnerships. Our Consultancy division is at the forefront of providing agile consultancy solutions, delivering critical skills and projects in the most efficient, compliant, and effective manner.

Contingent Workforce Solutions (CWS) drive the sourcing, management and payment of non-permanent talent for businesses around the globe. Whether a client engages individual contractors, consultants, temporary staff or large project teams, nonpermanent colleagues are a vital and flexible resource that add expertise, plug hard-tofill skills gaps, support organisations through intense periods, and help to deliver major transformation programmes. With experienced consultants, best-in-class technology and expertise across all types of CWS, we make our clients life easier, delivering return on investment, cutting time to productivity, and eliminating risk.

Our CWS teams work in a truly customer-centric way, combining operational excellence with an agile approach to ensure that clients receive the very best support and up-tothe-minute, expert advice when and where it matters most. Partnering with us enables our customers to unlock the full potential of their contingent workforce strategy.

Role Overview

The new role of the Global Director of Contingent & Consultancy Solutions will be to lead a comprehensive global enterprise sales strategy, value proposition and go to market proposition to grow Contingent and Consultancy solutions across the EMEA, APAC, Americas for MSP, Services Procurement, Project Solutions, Consultancy and Hire Train Deploy.

Responsibilities

This role will work in a matrix management environment within the group (Outsourcing, Recruitment, Central Management Teams), offshore counterparts and directly within the RW Consultancy Senior Leadership Team.

Strong leadership and clearly defined plans will be critical to the success of the role.

The role will require the individual to drive and create a cohesive company culture that is aligned to our overall RW Group purpose and values and that supports in the delivery of business performance.

• Individual and team contribution to drive new logo wins and grow and expand white space within our existing customer portfolio across Consultancy, Advisory, Outsourcing and Recruitment customers.
• Supporting on major bids alongside with expertise, content, commercial guidance, cross-border operating models and hybrid contingent workforce solutions.
• Mapping out, networking and cultivating key client engagement at the right level, in the ‘buying area’ leveraging group wide connections and introductions where possible.
• Full sales cycle from introduction, qualification, proposal, commercials and contract and commercial negotiation and close.
• Using a consultative, strategic account development approach and your networking skills.
• Driving engagement with senior stakeholders and decision makers, navigating through complex organisational structures.
• Developing new opportunities, nurture and grow existing customer relationships becoming a key contributor to capturing new leads.
• Identifying clients’ requirements and develop accountable solutions and proposals to deliver business results and solve resourcing challenges.
• Managing the contract and procurement process to agree terms and complete legal process.
• Identifying key stakeholders/decision makers through email, phone calls, video calls, LinkedIn, and LinkedIn Sales Navigator to establish a portfolio of clients and network of contacts.
• Accountability for global new business budget for Consultancy solutions, annually with strategy to deliver to the 2028 target and regional expansion.
• Actively engaged in and leading solutions design, customer presentations, proposal submissions.
• Reviewing internal initiatives and incentives to expand lead generation across the different business units.
• Working alongside dedicated marketing for outsourcing and consultancy to support go to market and campaign strategies linked to various personas, industry sectors and regions.
• Supporting and creating the brand sales channel strategy alongside various product SME’s and wider sales teams, customer segments, pursuits.
• Accountability for both new logo acquisition plus white space expansion, aiming towards 50/50 split for personal versus team contribution.
• Using Robert Walters sales engagement methodology APEX (Franklin Covey) throughout all sales process, content creation, using the scoring index to progress opportunities through the gates and stages to ensure accurate weighted sales pipeline and reporting. Act as mentor and coach for consultative sales techniques
• Partnering with Global, Corporate and Regional sales teams to sell products into the Global Enterprise and Key National customer account portfolio (whitespace).

Key Skills

Transformation

• Innovation: Experienced in developing and delivering market-leading value-added Consultancy solutions.
• Process Improvement: Proficient in methodologies to optimise processes.
• Risk Management: Skilled in identifying, analysing, and mitigating risks relating to employment legislation. Ensure compliance with global employment laws and regulations.

Client Management

• Negotiation Expertise: Adept at negotiating mutually beneficial solutions.
• Contract Management: Knowledgeable in contract terms, legal implications, and compliance.

Strategic Thinking and Planning

• Market Analysis: Analysing global trends and competitive landscapes.
• Business Acumen: Understanding global operations and financial principles.
• Problem-Solving: Identifying and implementing effective solutions.

Leadership and People Management

• Role Model – our Leadership skills through ACE – which are leading with Authenticity, Care and an Entrepreneurial Mindset.
• Team Leadership: Managing a diverse, multi-national team respecting cultural differences.
• Change Management: Leading organisational change and driving transformation.
• Collaboration: As a Global Leadership Team member, build strong relationships across teams.

Communication and Interpersonal

• Effective Communication: Conveying complex information clearly.
• Stakeholder Management: Building trust and influencing stakeholders internally and externally
• Conflict Resolution: Resolving conflicts diplomatically.

Adaptability and Resilience

• Flexibility: Adapting to changing conditions and priorities and adjusting the strategy accordingly.
• Resilience: Maintaining performance under pressure.

Decision Making

• Data-Driven Decisions: Use data to inform decisions.
• Decisive Action: Make timely, critical decisions and ensure progress is monitored.

Local Requirements

• Highly experienced across new business sales pursuits, enterprise contingent and consultancy solutions across international markets
• Deep understanding of global labour markets, international employment laws and regulations.
• Experience in creating and implementing employer branding and marketing strategies.
• Innovative, customer-focused, dedicated to continuous improvement, resilient under pressure, and possesses excellent networking skills to represent the organization effectively on a global stage.

Benefits

• A unique opportunity to drive projects such as Employer Branding, Talent pipelining, Recruitment Innovation, Candidate Experience
• A track record of high performance and an ability to deliver excellent results consistently is key. In return for your hard work, you’ll be offered a competitive top salary and benefits package with bonuses/commission and fantastic incentives programme
• Private medical insurance
• A fantastic training and development programme
• Volunteer time off
• The opportunity to partake / qualify for our Global incentive weekend
• Employee wellbeing through various programmes
• You’ll have plenty of opportunities to progress your career, both in your country and other locations around the world. That’s the benefit of working for a large global organisation. One that is at the forefront of recruitment innovation, and a specialist in RPO and MSP

As a Disability Confident Employer, Robert Walters is committed to offering a fully inclusive and accessible recruitment process to all candidates. If you require any accommodations or adjustments as a result of a disability, impairment or health condition, please do not hesitate to let me know.

This position is being sourced through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, is an employment business and employment agency and welcomes applications from all candidates.

Robert Walters – Global Talent Solutions

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