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Head of Consumer & SMB Platforms
#25-999
<sdf-icon _ngcontent-ng-c4503598389514736=”” icon=”location” class=”text-action-primary hydrated” aria-hidden=”true” role=”presentation”></sdf-icon> Morristown, New Jersey, United States
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Job Overview
At Valley Bank, we believe in people’s growth potential. We invest in it. We protect it. We focus it. For nearly 100 years, we’ve been the Bank that clients from every industry turn to for our expertise, strategies, and advice–building the kind of trust that can fuel every goal. We are the leading relationship bank built for growth–with over $60 billion in assets, 3,800 experts, and more than 200 consumer branches and commercial banking offices in communities across the US.
At Valley, we’re all driven by an ambition that goes deeper than just having a job. That’s why when you work for us, we make it our goal to help you focus on what drives you–working to turn your passions and strengths into assets you can use to propel your ambitions and build the professional legacy you want. Because when we say we’re a relationship bank built for growth, that’s not just reserved for our clients–that includes all our associates as well.
The Head of Consumer & SMB Platforms is responsible for driving the strategic vision, architecture, and execution of the company’s core technology platforms. This role oversees the development, integration, scalability, and reliability of foundational systems that support product and engineering teams across the organization.
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Job Description
Responsibilities include but are not limited to:
- Develop and execute on a strategic roadmap for the technology platforms for the Consumer and Small Business segment of the bank
- Oversee the development and management of origination and online banking platforms (internal and third party), to drive competitive data-driven onboarding and digital banking experiences
- Partner with data engineering and data science teams to drive integration between operational and analytical platforms to enable AI-driven customer experiences and deep customer insights
- Manage loan origination systems, streamlining processes and enhancing efficiency to reduce friction in the loan origination process
- Collaborate with cross-functional teams, including product management, marketing, technology, data-analytics, risk/compliance, information security to ensure cohesive and integrated platform solutions
- Foster a customer-centric mindset within the team, prioritizing user experiences and customer satisfaction
- Lead and mentor a team of professionals, providing guidance, support, and development opportunities to enhance team performance and growth
- Stay abreast of industry trends and actively use benchmarks to maintain competitive customer experiences and efficient use of technology platforms
- Ensure compliance with regulatory requirements and industry standards, maintaining the highest level of integrity and trust in all platform operations
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Requirements
Required Skills:
- Deep understanding of banking technology, digital platforms, and data integration
- Prior experience with leading technology transformation projects, platform migrations and integrations within a distributed platform ecosystem
- Ability to influence executive leadership and to operate independently
- Proven experience in leading teams and developing strategic roadmaps for business architecture, preferably in a banking or financial services environment
- Strong customer mindset with a focus on enhancing user experiences
- Knowledge of bank regulatory requirements and industry standards.
Required Experience:
- Minimum of 10 years of experience leading the implementation and management of banking technology platforms
- Bachelors Degree in technology or data-centric discipline (Computer Science, Engineering, Information Systems, Data Engineering)
- Demonstrated prior experience in both iterative/agile and traditional project/product development methodologies
- Demonstrated experience in leading third-party relationships for key platforms
- Demonstrated working knowledge of functional and non-functional testing of web and mobile applications (both customer-facing and employee-facing)
- Minimum of 5 years of experience leading product and platform teams
Preferred Experience:
- Master’s degree in a technology or data-centric discipline
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Location(s).
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70 Speedwell Ave, Morristown, New Jersey 07960, United States
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Total Rewards Summary
We provide a comprehensive and competitive total rewards package including base salary determined by factors such as the role, relevant experience, skill set, and geographical location. Eligible positions may also be eligible to receive commission-based compensation and/or discretionary incentive compensation, which may be awarded as cash or forfeitable equity, recognizing individual performance and contributions.
In addition to financial compensation, we offer a robust suite of benefits tailored to meet diverse employee needs based on eligibility criteria. These include comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs. Further details regarding total compensation and benefits will be shared during the hiring process.
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Job Details
Pay Range <sdf-tooltip _ngcontent-ng-c4503598389514736=”” attachmentpoint=”right” class=”hydrated”><sdf-icon _ngcontent-ng-c4503598389514736=”” slot=”tooltip-target” icon=”action-help” class=”left-sm-spacer hydrated” aria-hidden=”true” role=”presentation” aria-describedby=”tooltip-7699369768747988″></sdf-icon>Pay Range The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.
The actual pay rate will depend on the person’s qualifications and experience.
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$146,800.00 – $266,000.00 / year </cx-job-details-section>
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Pay Transparency
In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to “Pay Transparency Law”; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
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Valley National Bank is an Equal Opportunity / Affirmative Action Employer. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or other legally protected characteristics, and will not be discriminated against on the basis of disability.