Head of Sales: Key Accounts

About the department

Take ownership of our national accounts teams, leading relationships with our key partner accounts such as John Lewis, AO, Curry’s and more. You’ll be key in driving our strategy on national accounts partners and central to delivering in one of our most critical B2B sales channels. We strive to make our workplace and culture as future proof as our world-renowned products. Come and join a team that has been evolving since 1899 and help us to continue achieving our philosophy of being ‘Immer Besser’.

Your Responsibilities

• In close collaboration with internal departments, drive the achievement of commercial KPIs including sales, margin, market share, customer and employee engagement
• You contribute your expertise to leading, inspiring, and developing a high-performing B2B commercial team, fostering a culture of excellence and accountability
• In partnership with cross-functional teams, take ownership of P&L delivery and influence organisational structures and processes to meet customer needs
• As a strategic contributor, provide commercial input into business planning processes such as S&OP, budget planning, and price management
• You represent the business in global forums and initiatives, building strong relationships with key stakeholders and partners
• In project leadership, manage and deliver initiatives that drive business transformation and operational excellence within the commercial context
• As an active member of the senior leadership team, shape and contribute to business strategy and decision-making at national and regional levels

What we are looking for

• A strong “growth mindset” with the ability to challenge the status quo and ambition to do things differently despite the challenge.
• Demonstrable experience in managing large and national retailers as part of a consumer product business (FMCG, DOM Appliances or similar).
• Proven ability to deliver against critical commercial KPIs, including sales growth, margin improvement, market share expansion, and strong customer and employee engagement
• Extensive demonstrable experience in leading high-performing B2B commercial teams, with a track record of inspiring, motivating, and developing talent to achieve business goals
• Strong cross-functional leadership capabilities, including ownership of P&L and the ability to influence organisational structures and processes to meet customer needs
• Strategic contributor to business planning processes, including S&OP, budget planning, and price management, with a clear understanding of how to align commercial input with operational execution
• Effective stakeholder management and influence, particularly in representing the business in global forums and initiatives, and collaborating across demand, logistics, and supply functions
• Experience in project leadership within a commercial context, managing initiatives that drive business transformation and operational excellence
• Active participation in senior leadership teams, contributing to broader business strategy and decision-making at a national and regional level

Our Benefits

• A competitive salary of up to £90,000 plus a competitive benefits package
• A bonus scheme of up to 4 months’ salary
• A company car
• Extensive discounts on Miele products for yourself, family and friends
• Discounted gym membership and subsidised onsite café / lunch allowance
• Extensive health cash plan and free eye tests
• Additional benefits including financial advice, recognition schemes and more

Additional Information

This is a full-time, permanent field-based position with regular visibility in Abingdon and hybrid working options available. We welcome applications from all backgrounds and are committed to creating an inclusive workplace.

Contact

Miele GBIE Careers

careers@miele.co.uk

Read Full Description