Head of Technology – Commercial, Consumer and Core Systems

Bonus Type

Summary

BOK Financial is a place where innovation, collaboration, and growth come together to create a dynamic career experience. We’re committed to building lasting relationships by delivering expertise and solutions-not just products-while empowering our team to reimagine what’s possible. With a diverse range of services and a century of proven stability, we offer opportunities to make an impact for clients of all sizes and industries. Join us and be part of a team that values excellence, teamwork, and investing in the communities we serve.

Job Description

The Head of Technology – Commercial, Consumer and Core Systemsis accountable for performance, resiliency, risk posture, and business outcomes of lines of business (LOB) aligned application and project portfolios. This position operates in a matrix with tech/data shared services to keep the LOB reliable, advance change, and advise on technology-balancing LOB outcomes with an enterprise-first framework (TCO, modern delivery, supportability, scalability). This requires a leader who is product-minded with strong business acumen who uses data to drive decisions and product excellence. This role is client-focused, risk-disciplined, a builder of a learning culture, and champions AI to boost productivity, scale, and innovation.

Team Culture

We’re a team that thrives on collaboration, creativity, and continuous growth-working together to solve complex challenges. Our culture is rooted in purpose: making an impact for clients and communities alike through innovation and meaningful contributions. By fostering a supportive environment where every voice matters, we empower our people to learn, lead, and make a difference every day.

How You’ll Spend Your Time

• You will work side-by-side with business leaders to shape solutions that meet customer needs, scale well, and deliver measurable value.
• You will drive operational excellence by setting the right metrics (adoption, outcomes, SRE) and automating busywork.
• You will set direction and lead change-co-create multi-year roadmaps; make clear trade-offs that balance value, cost/TCO, risk, and speed.
• You will own reliability and risk for business-aligned portfolios-hit SLAs/SLOs, strengthen resiliency, and protect our customers.
• You will lead modernization-retire tech debt, simplify integrations (API-first/event-driven), and deliver secure, supportable platforms.
• You will champion responsible AI and smart tools to raise productivity, quality, delivery speed, and customer experience-with the right controls.
• You will grow high-performing teams-coach leaders, model a product mindset, and foster a learning culture of accountability and continuous improvement.
• You will communicate crisply-provide counsel to business partners with clear options, risks, decisions, and results.

education & Experience Requirements

This level of knowledge is normally acquired through completion of a Bachelor’s Degree in Information Services, Computer Sciences, Engineering, or Business and 15+ years of business experience, ideally in business management, financial, data, or IT management. Recently, at a senior level in the financial services industry.Master’s degree or equivalent preferred.

• Ability to lead large-scale application portfolios and technology programs across multiple lines of business in a regulated environment.
• Deep understanding of cloud platforms, API-first and event-driven architectures, integration patterns, and data governance frameworks.
• Strong knowledge of risk-based control frameworks, disaster recovery/business continuity planning, and audit readiness.
• Proven experience applying Agile principles and SDLC rigor to deliver complex technology solutions at scale.
• Ability to manage opex/capex budgets, optimize total cost of ownership (TCO), and negotiate vendor contracts for measurable outcomes.
• Skilled in managing vendor performance, mitigating concentration risk, and ensuring compliance with sourcing and risk standards.
• Expertise in orchestrating governance processes, clarifying decision rights, and driving alignment across matrixed organizations.
• Exceptional ability to communicate complex technology concepts to senior business leaders and influence decisions at the enterprise level.
• Familiarity with enterprise AI tools, governance frameworks, and methods for measuring AI-driven business value.
• Ability to lead technology modernization efforts, retire technical debt, and implement scalable, supportable solutions.
• Strong grasp of financial services regulatory requirements and their impact on technology operations and delivery.
• Proven ability to attract, develop, and retain diverse, high-performing teams; foster a culture of learning and innovation.
• Ability to assess complex, ambiguous situations and make transparent trade-offs on value, speed, cost, risk, and client impact.