Health Information and Technology Unit Deputy Chief (O-6) Supervisory

Summary

This is a U.S. Public Health Service position within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Administration Division, Health Information and Technology Unit (HITU). This is a supervisory position.

This position is only open to current USPHS officers.

USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

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Duties

DUTIES AND RESPONSIBILITIES:

1. Duties include day to day direct support of the Unit Chief and provide guidance to Unit staff with the oversight, management, assessment, development, implementation and evaluation of six programs and other priority initiatives.
2. Lead major health IT priorities to include the modernization of the IHSC Electronic Health Record.
3. Provide recommendations for planning, budgeting and providing technical oversight on contracts; formulate and execute short- and long-range plans for optimum utilization of personnel and resources.
4. Ensure compliance with program regulations and best practices, maintain records per program policy, chair meetings, coordinate and/or managing programs within immediate organizational component, communicate and collaborate with and/or advising internal and external stakeholders, and carry out processes within the unit.
5. Provide recommendations and input on the HITU strategic direction to improve and enhance information management and information technology processes, policy, and operational efficiency.
6. Develop, update and execute policies, procedures, guidelines, and standards to support a sound IHSC health care system.
7. Direct, coordinate and plan budget, resources, and operational enhancement to programs that support information management.
8. Supervise and manage a multidisciplinary project management team for IHSC priority initiatives and special projects.
9. Develop and/or brief presentations to senior leadership (Assistant Director/SES, Chief of Staff and Deputy Assistant Directors) and Unit Chiefs on activities with nationwide impact.
10. Monitor program activities, ensuring policy consistency, program effectiveness, quality project management and responsiveness to the requirements identified by IHSC users in the development, testing, integration, implementation, evaluation, operation, and maintenance of information management systems.
11. Provide input and support development of strategic plans to ensure a sound integrated information and data architecture and promotes effective system design and operations of information systems.
12. Responsible for efficient information sharing among internal staff and external IHSC customers. Advises on the information systems needed to develop requisite architecture to promote the exchange and accessibility of information.
13. Align activities with the Agency’s acquisition and budget processes. Conduct market research on emerging solutions and identify opportunities to apply innovative solutions to improve the efficiency of IHSC programs and processes.
14. Work collaboratively with IHSC Unit Programs in developing and managing ongoing collection and analysis of data for ongoing development and refinement of programs.
15. Promote and stimulate thought on the innovative uses of technology and the exploration of new and promising technologies and methodologies to provide improved delivery of products and services and to foster solutions that enhance organizational and enterprise performance.
16. As applicable, participate as a primary or alternate voting member, chair or co-chair, advisor or reviewer on IHSC, Agency, and Department change management boards, selection committees and/or workgroups.
17. Other duties as assigned.

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Requirements

Conditions of Employment

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation.
• You must successfully pass a drug screen.
• Males born after 12/31/59 must certify registration with Selective Service.
• Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
• Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC.
• Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.

Qualifications

PHYSICAL DEMANDS:

1. Sitting and/or standing for extended periods of time (6-8 Hours).
2. Performing repeated bending motion.
3. Average manual dexterity for computer operation.
4. Phone use for extended periods of time.

Education

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

1. Minimum a Masters in a health care related field.
2. Minimum 5 years of supervisory or team lead experience.
3. COR, FAC-P/PM, and/or PMP certifications preferred.
4. Knowledge/experience with federal government contracts.
5. Knowledge/experience with project or program management.
6. Knowledge of medical, administrative, ethical and legal requirements and standards related to healthcare delivery and the privacy of protected patient information.
7. Knowledge of program policies and guidelines, and operating procedures relating to information systems.
8. If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain current. This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency.
9. Knowledge of organizations and responsibilities of all levels of government operations for medical information communication.
10. Ability to provide input for responses to congressional inquiries and to effectively communicate.
11. Ability to understand regulations and standards as it pertains to Occupational Safety and Health Administration (OSHA), American Correctional Association (ACA), National Commission Correctional Health Care (NCCHC), Joint Commission, Food and Drug Administration (FDA), and/or other regulating agencies in the developing, storing and communication of medical information.
12. Flexibility and ability to adapt to sudden changes in schedules and work-related requirements.
13. High degree of initiative, and follow-through on a wide range of sensitive, complex, and program issues.

Additional information

Incumbent serves as the Deputy Chief for HITU, a national IHSC program affecting all IHSC staff. The primary function of the Unit is to oversee information management and information technology systems and services for IHSC.

In Fiscal Year (FY) 2023, the ICE Health Service Corps (IHSC) administered and managed a health care system that provided direct care to over 131,000 detainees housed at 19 designated facilities throughout the nation, to include medical, dental, mental health care, and public health services. Oversaw health care for over 191,850 detainees housed in 128 non-IHSC-staffed facilities, totaling over 45,000 beds. In FY 2021, there were a total of 205,242 individuals in ICE custody, with an average length of stay of 37 days. IHSC also directly supports ICE field office directors on medical issues within their area of responsibility. IHSC executed a budget that approached $316M in FY 2021.

SUPERVISORY CONTROLS:

The incumbent reports to the Unit Chief. Assignments are usually of a long-term, recurring or broadly defined nature. In alignment with the priorities of the unit, the Officer plans and organizes own work, determines the sequence of assignments, selects and develops methods, and seeks assistance from experts only rarely. Assignments are usually long-term, recurring, or broadly defined. Work is reviewed for feasibility, compatibility with other work, and effectiveness in meeting requirements or expected results.

Officer plans, and organizes own work, determines sequence of assignments, selects and develops methods and seeks assistance from experts only rarely. Work is reviewed for attainment of objectives. Guidelines may be applicable to some but not all parts of assignment and may contain some inconsistencies and be partially unconfirmed. Selection and adaptation from available possibilities involving a moderate amount of modification and innovation is required. The officer uses judgment in interpreting and adapting guidelines such as PHS policies, regulations, precedents and work direction for application to specific cases.

The officer analyzes results and recommends changes in guidelines and program policies. Innovations and modifications to accepted procedures must be approved and clearly documented. The officer keeps the supervisor informed of the status on projects and consults with him/her on any significant problems encountered.

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• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority’s discretion. You will be notified of selection or non-selection.

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How to Apply

To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.

The complete initial Application must be submitted by 11:59 PM (EST) on 09/03/2024.

PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.

To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.

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Agency contact information

IHSC Recruiting IHSC Recruiting

Email

IHSCRecruiting@ice.dhs.gov

Address

ERO-DRO-IHSC Public Health Service

500 12th Street SW

Washington, DC 20536

US

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Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on “Application Status,” and then click “More Information.” We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.

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