Monitors daily workflow activities and system functioning within the department. Acts as backup for Prep/Scan/Indexing, Master Patient Index, Analysis, and Physician Liaison staff as needed. Prepares monthly, quarterly and year end reports for governmental agencies.
RESPONSIBILITIES:
Identifies system deficiencies, investigates difficulties, recommends corrective action or needed enhancements.
Maintains current working knowledge of HIM departmental applications and how they are used in department operations.
Serves as a resource in finding innovative ways to resolve operational issues/barriers.
Obtains concurrence from director and supervisors in how, when, and where to incorporate changes and enhancements.
Is actively involved in the planning, testing, training and installation of new features and fixes to the electronic medical record.
Directs and participates in the various system maintenance functions.
Conducts daily monitoring of HIM queues to ensure internal workflows are operating correctly.
Serves as the primary resource for scanner issues and contacts appropriate service personnel when required.
Develops or assists in development of education and training plans and tools.
Conducts ongoing education and training to all users.
Keeps abreast of pertinent federal, and state regulations and laws and Tift Regional Health System, Inc. (“TRHS”) policies as they presently exist and as they change or are modified.
Understands and adheres to: TRHS’ compliance standards as they appear in TRHS’s Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy; and HIPAA and TRHS policies regarding privacy and security of protected health information.
Demonstrates the ability to perform tasks that meet the age-specific requirements of the persons, patients, vendors, and staff that the employee is charged to interact with as required by the position.
Offers suggestions on ways to improve operations of department and reduce costs.
Attends all mandatory education programs.
Improves self-knowledge through voluntarily attending continuing education/certification classes.
Maintains required competency levels as identified in written exams, skills checklists, skills labs, annual safety and health requirements as well as service excellence education hours requirements.
Cross-trains in order to better assist co-workers and to provide maximum efficiency in the department.
Volunteers/participates on hospital committees, functions, and department projects.
Manages resources effectively.
Reports equipment in need of repair in order to extend life of equipment and removes malfunctioning equipment out of service with timely reporting to the appropriate personnel.
Makes good use of time so as to not create needless overtime.
Knowledge of basic HIM practices.
Knowledge of reimbursement systems and legal issues affecting medical records.
EDUCATION:
GED/High School Equivalent
CREDENTIALS:
OTHER INFORMATION:
Southwell/Tift Regional Health System, Inc. is an Equal Opportunity Employer.