Health Information Management Assistant III

The Job

Arrowhead Regional Medical Center (ARMC) is recruiting for Health Information Management Assistants III, a lead worker who will perform difficult and responsible clerical duties pertaining to the processing of inpatient, outpatient and behavioral health medical records. Duties include assigning and reviewing work, directing and monitoring work flow; providing education and training in both an electronic and paper medical record format, providing legal testimony of integrity of records; resolving complex errors and monitoring records in an electronic and paper format; processing requests for information from various legal and regulatory agencies; auditing the work of subordinate staff; providing coverage for subordinate staff as needed; coordinating the workflow activities and serving as the main point of contact for an offsite storage vendor; overseeing department projects and providing regular status reports.

For more detailed information, refer to the Health Information Management Assistant III job description. 

This position comes with an excellent benefits package for the employee and their dependents.

(Download PDF reader)

ARROWHEAD REGIONAL MEDICAL CENTER

Located on a beautiful 70-acre campus in Colton, California (50 miles east of Los Angeles), Arrowhead Regional Medical Center (ARMC) is a state-of-the-art, public/nonprofit, 456-bed, university affiliated teaching hospital licensed by the State of California Department of Public Health and accredited by The Joint Commission. The hospital houses a regional burn center serving four counties (San Bernardino, Riverside, Mono and Inyo), a comprehensive stroke center, level I trauma center and a freestanding in-patient behavioral health center. Additionally, ARMC operates five community-based, primary care clinics and over 40 specialty care outpatient services. ARMC is the primary teaching hospital for the adjacently located California University of Science and Medicine (CUSM), the Inland Empire’s newest medical school.

To learn more about our hospital click HERE. 

CONDITIONS OF EMPLOYMENT 

Pre-Employment Process: Incumbents must pass a background investigation, which includes fingerprinting, work history and education verification, as well as a job-related physical exam and drug screening. 

Availability: Positions at ARMC are required to work day shifts, swing shifts, weekends and holidays. Indicate availability on the appropriate place on the supplemental questionnaire. Failure to indicate availability for day shifts, swing shifts, weekends and holidays will disqualify applicants from the examination process.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. 

Minimum Requirements

Availability: Must be available to work Day Shifts, Swing Shifts, Weekends and Holidays.

Applicants must indicate availability on the supplemental questionnaire. 

• AND-

Experience: Candidates may qualify through one (1) of the following experience options:

Option 1:

Experience: Thirty (30) months (within the last five (5) years) of full-time equivalent complex or difficult clerical experience in a medical environment.

Duties must include a variety of complex clerical duties in a minimum of one of the following areas:

• Reviewing, auditing and resolving patient medical records inaccuracies, deficiencies or discrepancies
• Interpreting, applying and explaining agency/facility policies and procedures to determine an appropriate course of action
• Reviewing and processing regulatory and/or legal requests for patient information
• OR-

Option 2: 

Experience: Twenty-four (24) months (within the last five (5) years) of full-time experience auditing and processing medical records in an acute care hospital or outpatient clinic setting.

Desired Qualifications

Ideal candidates have experience assigning and reviewing work, directing workflow and overseeing employee schedules. In addition, the highly desired candidate is familiar with medical terminology and has a working knowledge of chart auditing requirements, patient privacy, and confidentiality and security requirements. Lead worker, supervisory and experience with electronic medical records is desired.

Selection Process

Application Procedure: To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by Friday, October 4th, 2024 at 5:00pm. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. 

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience, as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicate in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.

All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain “@hr.sbcounty.gov”. Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. 

If you require technical assistance, please click HERE to review the Government Jobs online application guide, or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. 

EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. 

ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline.

Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here (Download PDF reader) for information and instructions to request Veteran’s Preference points. 

Please click HERE for important Applicant Information and the County Employment Process.

Clerical Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits,* please click here (Download PDF reader).

Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/.

• Retirement benefits subject to change.

Read Full Description