Health Information Management (HIM) Lead Specialist, Boynton Health

position Summary

The Health Information Management (HIM) Lead Specialist is responsible for processing, maintaining, and managing protected health information maintained in a patient’s medical record. Work requires practical knowledge of human anatomy, physiology, medical terminology and legal requirements of a medical record. The position ensures verification and accurate processing of internal and third party clinical and demographic documentation of patients’ health records.

Overview of Responsibilities

Processing Referrals 55%

• Composes and initiates internal and external referrals in the electronic health record (EHR); Documents notes in the EHR related to internal and external referrals.

• Reviews, prepares, receives and transmits releases of information (ROI); Documents and communicates information with providers (e.g., results, notes, and other records).

• Retrieves medical and/or dental information from electronic health systems for referrals and their healthcare providers.

• Verifies referral appointments in the electronic medical/health records and follows up on referrals.

• Helps patients in person and on the phone; Reviews patients’ insurance and provides information about their benefits coverage and refers them to the appropriate department, as needed (i.e., Student Health Benefits Plan).

• Provides correspondence for prior authorization per insurance requirements.

• Assists with scheduling referrals appointments, as needed.

Health Information Management 45%

• Manages health information management (HIM) email and phone calls; Monitors faxes and enters them into the EHR.

• Ensures notes and faxes, etc. that requires signatures are properly managed and documented.

• In coordination with the supervisor, reviews and responds to subpoenas and court orders.

• Prepares and submits invoices for services rendered (e.g., insurance companies, attorneys); ensures payments are routed to the Boynton Cashiers Office.

• Completes forms, letters, and notes in the electronic health record, as needed.

• Reviews and organizes medical records received by mail, fax, or from providers.

• Abstracts, reviews, compiles and enters patient information and photographs to the EHR.

• Retrieves and delivers documents to Boynton Health clinics and departments; Sort documents for scanning, processing, and faxing.

• Creates and reviews Occupational Health charts for Boynton Health staff, as needed.

• Performs other duties consistent with the job classification and position description.

Required Qualifications

• High School Diploma/GED and four years of related health management information experience. Training and/or education may be substituted for some of the years of experience.
• Experience with Boynton’s electronic health record (EHR) systems and referral process.
• Understanding and applying knowledge of state and federal regulations related to health management information.
• Demonstrated experience in a multicultural medical or social services setting.
• Excellent communication skills, both verbal and written, complemented by strong organizational abilities.
• Job experience with analytical & critical thinking, and judgment & discretion.
• Exceptional customer service and patient relations skills.
• Strong critical thinking and keen attention to detail.
• Proficient at managing multiple priorities and interruptions in a multitask work environment.
• Proficient in office operations and tasks.
• Highly skilled with computer technology and various applications.

Preferred Qualifications

• Multilingual.
• OCHIN Epic experience.
• College campus/student health clinic experience.

Pay and Benefits

Hourly Pay Range: $$32.02-$35.27

Time Appointment: 100% Appointment

Days and Hours of Work: Monday – Friday, hours to be determined by supervisor

Position Type: Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online Application for the position and attach a resume.

Additional documents may be attached after application by accessing your “My Job Applications” page and uploading documents in the “My Cover Letters and Attachments” section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.