Health Information Management (HIM) Operations Supervisor

SHIFT:

Day (United States of America)

Seeking Breakthrough Makers

Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career.

CHOP’s Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.

A Brief Overview

The HIM Operations Supervisor provides leadership and supervision to the HIM Operations teams. The HIM Operations Supervisor is responsible for administrative matters relating to health information, oversees the daily work of the HIM operations teams, and is primarily responsible for managing, directing, and coordinating the activities related to all HIM operations workflow.

The supervisor will foster working relationships with other departments to ensure timely resolution of any issues within the HIM workflow. Additionally, the HIM Operations Supervisor is responsible for ensuring regulatory compliance and incorporating customer service into daily job duties.

What you will do

• The HIM Operations Supervisor will provide oversight and guidance of all processes and HIM staff related to chart completion, integrity of the medical record, release of information, and scanning.
• Identifies and implements changes regarding policy, productivity, and quality measures and
• assures that staff performance meets expectations.
• Evaluate staff performance on an annual basis. Accurately measures and evaluates staff performance, productivity and quality measures and assures that staff follows and meets departmental standards.
• Responsible for administrative tasks such as preparing and approving work schedules and time cards.
• Represents Health Information Management and attends meetings as directed.
• Performs other duties and projects as assigned by management.

Education Qualifications

• Bachelor’s Degree Bachelor’s degree in a healthcare-related field Required
• Master’s Degree Masters degree in Healthcare, Information Technology, Business, or related field strongly preferred Preferred

Experience Qualifications

• At least five (5) years HIM experience Required
• At least two (2) years Experience progressively leading teams Required
• At least one (1) year Cures Act and HIPAA Privacy Rules experience Required
• At least four (4) years Leadership experience Preferred

Skills and Abilities

• Epic proficiency (Required proficiency)
• Microsoft Office skills (Required proficiency)
• OnBase proficiency (Preferred proficiency)

Licenses and Certifications

• Registered Health Information Administrator (RHIA) – American Health Information Management Association (AHIMA) – upon hire – Required
• Certified in Healthcare Privacy and Security (CHPS) – American Health Information Management Association (AHIMA) – upon hire – Preferred
• Certified Health Data Analyst (CHDA) – American Health Information Management Association (AHIMA) – upon hire – Preferred
• EPIC certification – EPIC – upon hire – Preferred

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

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