Health Information Management Manager

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Site: Mass General Brigham Incorporated

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

Job Summary

Responsible for developing and implementing policies, procedures, and technology systems to ensure the efficient and compliant management of health information by leading a team of professionals to maintain the confidentiality, integrity, and availability of patient data while supporting the organization’s clinical and administrative functions.

  • Oversee the implementation and maintenance of health information management systems, including electronic health records (EHR) and health information exchange (HIE) platforms.
  • Collaborate with IT teams and vendors to ensure the functionality, security, and interoperability of health information systems.
  • Develop and enforce policies and procedures for the creation, maintenance, and retention of patient health records and other health information in compliance with legal and regulatory requirements.
  • Ensure compliance with HIPAA and other applicable privacy and security regulations governing the access, use, and disclosure of protected health information (PHI).
  • Implement and monitor security measures to protect health information from unauthorized access, breaches, and cyber threats.
  • Supervise and provide guidance to health information management staff, including medical coders, health information technicians, and release of information specialists.
  • Collaborate with clinical departments, medical staff, and administrative teams to ensure timely and accurate documentation and data exchange.

Qualifications

  • Bachelor’s Degree Health Information Management required or Bachelor’s Degree Related Field of Study required and Master’s Degree Related Field of Study preferred
  • Health Information Management Experience 5-7 years required and Management Experience 3-5 years required

Knowledge, Skills and Abilities

  • Comprehensive knowledge of health information management systems, coding practices, and health information privacy and security regulations.
  • Familiarity with electronic health record (EHR) systems and health information exchange (HIE) technologies.
  • Strong analytical and problem-solving skills to identify and resolve health information management challenges.
  • Excellent communication and interpersonal skills to effectively collaborate with various stakeholders.
  • Demonstrated commitment to maintaining patient privacy, confidentiality, and data integrity.

Additional Job Details (if applicable)

Physical Requirements

Standing Occasionally (3-33%)

Walking Occasionally (3-33%)

Sitting Constantly (67-100%)

Lifting Occasionally (3-33%) 20lbs – 35lbs

Carrying Occasionally (3-33%) 20lbs – 35lbs

Pushing Rarely (Less than 2%)

Pulling Rarely (Less than 2%)

Climbing Rarely (Less than 2%)

Balancing Occasionally (3-33%)

Stooping Occasionally (3-33%)

Kneeling Rarely (Less than 2%)

Crouching Rarely (Less than 2%)

Crawling Rarely (Less than 2%)

Reaching Occasionally (3-33%)

Gross Manipulation (Handling) Constantly (67-100%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision – Far Constantly (67-100%)

Vision – Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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