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Position Summary:
Responsible for collecting, tracking and reconciling patient medical record information obtained from departments or nursing units once patient is discharged. Serves as an information resource by responding to requests for general and medical record information received via phone, e-mail, fax, or in person. Retrieves records per request for patient care, studies, committees, and other requests and works with other departments as needed.
Essential Functions and Responsibilities As Assigned:
1. Collects, tracks and reconciles patient medical record information obtained from departments or nursing units once patient is discharged.
2. Utilizing facility guidelines batches, preps, scans, quality checks and validates, records for document storage and/or imaging.
3. Assists with physician chart completion and suspension processes including assigning and validating chart deficiencies, communicating with Providers regarding their incomplete records and assisting with distribution of reports, letters and statistics related to delinquent medical records.
4. Escalates documentation holds to clinical and administrative personnel.
5. Tracks tasks/time spent as well as meets or exceeds quality and production targets.
6. Performs standardized chart audits following established guidelines/procedures.
7. Accesses EMR (electronic medical records) system to support record completion, coding, release of information and overall management and maintenance of the legal health record.
8. Performs EMPI tasks according to established policies, procedures, and timeframes.
9. Assists with patient portal enrollment.
10. Performs medical transcription tasks according to established policies, procedures, and timeframes.
Qualifications:
Required:
Preferred:
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Additional Information
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