Healthcare Technology Consulting Supervisor

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

RSM’s National Healthcare Consulting practice is searching for Healthcare Technology Consulting Supervisor. The Technology Consulting Project Manager will be involved with all aspects of the systems implementation life cycle related to the integration of leading healthcare IT applications. This work will include managing the customer requirements, system configuration, testing, training and go-live support activities. In addition, this role will support strategic IT projects such as IT systems assessments, software selections and roadmap development. The Consultant will be part of a multi-disciplined project team and will work collaboratively with both fellow consulting and client team members.

As a member of the RSM’s National Healthcare consulting practice, you will join professionals with a broad knowledge of the Healthcare industry including: financial analysis and revenue cycle management, regulatory reporting and compliance, clinical processes, HIPAA privacy, security and Healthcare IT.

The Healthcare Technology Consulting Supervisor will also have a basic understanding of the consulting process within the healthcare industry and, as a key contributor, will support the building of a world class healthcare practice by listening to client needs, proposal development and presentation of solutions.

Responsibilities:

• Managing mid to large sized healthcare technology projects with healthcare providers, payers, and related organizations
• Coordination and management of internal resources, third parties, vendors, and client representatives for the execution of projects
• Project management over implementation of EHR’s, Revenue Cycle solutions, AI and Automation projects
• Responsibility for projects to be delivered on-time, within scope and within budget
• Managing expectations of senior client leadership, and management of risks and issues to obtain buy in and support where needed.
• Support the definition of project scope and objectives, involving relevant stakeholders and evaluating technical feasibility
• Planning, and coordination of resources and forecasting activities for them
• Develop detailed project plans, monitor, track and report progress
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Successfully manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation
• Communicate internal and external messages, enacting one central point of contact.
• Client consulting by coordinating Technical, Operational, and training assistance to optimize system utilization and efficiency.
• Support the implementation of leading packaged software solutions that have been developed to accommodate healthcare business and management processes, regulatory requirements and other business needs such as: Epic, Cerner, and 3M/Solventum.
• Deploy innovative healthcare industry-specific solutions
• Identify, assess and solve complex business integration problems where analysis of situations or data requires an in-depth evaluation of variable factors
• Contribute to IT systems assessments and software selection projects
• Travel as needed (25-50%)

Basic Qualifications:

• Bachelor’s degree in Computer Science, Health Information Management, or similar program.
• Minimum of five years’ experience with systems implementation projects and assessments.
• Direct experience with implementation of software in a healthcare setting
• Prior consulting experience
• Experience with leading electronic health records systems (e.g. Epic, Cerner)

Preferred Qualifications:

• Experience with 3M Health Information Systems solutions such as 3M 360 Encompass and Engage One
• Experience with CRM solutions in healthcare and patient engagement solutions
• Experience around AI, Automation, and Microsoft Azure
• PMI Project Management Professional certification
• Experience with Revenue Cycle, Clinical workflows

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

As an Affirmative Action and Equal Opportunity Employer all applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. 

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM’s background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $91,200 – $172,700

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

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