HIRING OF CONSULTANT TO TRAIN STAFF ON ADVANCED CBPS OF SGBV

1. INTRODUCTION AND BACKGROUND
The Lutheran World Federation (LWF) is an international humanitarian organization with a global presence in countries across Africa, Asia, Europe, and Central America. The global headquarters of LWF is in Geneva, Switzerland. At the regional level, LWF is headquartered in Nairobi, Kenya, serving both the Kenya and Somalia country programs. The Lutheran World Federation provides quality humanitarian assistance to displaced and affected communities and focuses on three priority areas: i) Sustainable Livelihoods, ii) Quality Services, iii) Protection and Social Cohesion. The Lutheran World Federation (LWF) World Service established a presence in Kismayo, Jubbaland State in Somalia in 2017 to create a continuum between its refugee assistance and protection program in Dadaab refugee camps. Since 2017, LWF has been working closely with the relevant Jubbaland State Ministries, including the Ministry of Education and Higher Learning (MoEHL), the Ministry of Women, Family Affairs, and Human Rights, and the Ministry of Humanitarian Affairs. From 2022, the program embarked on program expansion to implement new projects in Kismayo and areas outside Kismayo, including Dhobley district. More information about the LWF Kenya-Somalia program can be access here. https://kenyasomalia.lutheranworld.org/

• Project description
  LWF-Kenya Somalia Program has recently received funds from the Global Affairs Canada (GAC) through the Canadian Lutheran World Relief (CLWR) to provide holistic and gender-responsive assistance that primarily focusing on the well-being and dignity of those affected by conflict, especially women and girls. The 2-year project which commences on 2024-2026 will be implemented in Jubaland particularly in Kismayu and Dhobley districts. The project aims to reach a target of 30,000 beneficiaries to reduce suffering, increase and maintain human dignity and save lives among IDPs, returnees, and host communities in conflict-affected communities. The services include safe spaces, legal support, psycho-social services and awareness campaigns to address GBV: i. Inadequate access to clean water, sanitation facilities and hygiene supplies disproportionately affects women and girls, increasing protection concerns. Ii. Ensuring private sanitation facilities and addressing MHM needs are essential. Iii. Empowering women and girls is central to the protection project, which engages men and boys to challenge harmful gender norms and practices. The project will:

• Increase access and utilize gender-responsive protection and SGBV response services in conflict-affected and poor host communities in Somalia with a particular emphasis on women and girls.

• Increase access to safe and improved WASH facilities and services, including sanitation and water infrastructure, among IDPs, returnees, and host communities in Somalia, with a particular emphasis on women and girls in targeted areas.

• Increase awareness and adoption of healthy hygiene and sanitation practices among women, men, girls, and boys in Somalia, focusing on IDPs, returnees, and host communities.

  LWF has commissioned this consultancy to provide holistic support to targeted beneficiaries to improve their lives, well-being, and inclusion, and to build the capacities of duty-bearers working with these vulnerable groups. Additionally, the consultancy aims to enhance their capabilities for effectively executing quality project cycle management in a timely manner.

2. PURPOSE

• The goal is to train staff in delivering inclusive psycho-social support to SGBV victims through effective counselling and welfare promotion. The training will also equip front-line staff with strategies to manage vicarious trauma, reduce workplace stressors and fostering a healthier organizational culture. Additionally, staff will be provided with tools to achieve a healthy work-life balance and to regularly assess their well-being.

3. OBJECTIVES OF THE ASSIGNMENT
The assignment has the following objectives:
1. Equip staff with the skills to provide inclusive psycho social support to SGBV victims, focusing on effective counselling and promoting their overall well-being. This training aims to enhance the quality of care provided to thoseaffected.

• 2.Train front line staff to manage vicarious trauma and implement strategies for reducing workplace stressors while fostering a positive organizational culture. Additionally, provide staff with tools for achieving a healthy work-life balance and maintaining their well-being.

4. SCOPE OF WORK

• Duration of the assignment: The consultancy is 20 working days and will tentatively commence from the 19th of January, 2025 till the 7th of February, 2025.

  Geographical Coverage: Kismayu and Dhobley districts, of Jubaland state of Somalia. The consultant is expected to conduct the physical training and assessment for participants in these 2 locations.

  Target Beneficiary Category and Stakeholders: LWF’s national Staff and school counselors.

5. METHODOLOGY
The consultant is expected to suggest an approach and methodology to conduct and provide the staff and counselors with the right tools to provide psycho social support effectively. In addition to providing interactive training for the staff and counselors.

6. DELIVERABLES
a. An inception report detailing the work plan and methodology of the assignment.
b. Assess the current methodologies of psycho social support services currently being provided to victims.
c. Develop comprehensive training materials: modules, resources, techniques, and framework to effective counselling.
d. Assess the staffs’ understanding of the training through sitting in sessions with them and the victims.
e. Provide counselling sessions to victims while teaching the frontline workers.
f. Deliver work and life balance training to the staff and how to prevent emotional breakdowns.
g. Provide report and framework techniques to assist the staff and the victims.

7. QUALIFICATIONS/ REQUIREMENTS

a. University degree/ Masters in psychology

b. Proven 5 years of experience in psycho social support, particularly in humanitarian and development contexts.

c. Strong facilitation and communication skills, with experience delivering training to diverse groups.

d. Knowledge of the sociopolitical context in Somalia and the humanitarian context in the region.

e. Fluency in English; knowledge of local languages (e.g., Somali) is an added advantage.

8. SUBMISSIONS
The bid will consist of two parts; technical and financial as follows;

Part A: Technical Proposal
The Technical Proposal shall be straightforward and concise describing how the consultant intends to carry out and satisfy the task as described above. No cost or pricing information is to be included in the technical proposal.

Technical proposals are limited to 15 pages in total. Organizational Information, CVs of proposed personnel, and examples of previous relevant work are to be included in an Annex. Key personnel resumes, dividers and past performance report forms are not included in the page limitation. Bidders are encouraged to provide an Annex, or “portfolio” of samples demonstrating past experience performing similar activities. The Annex can include copies of photographs, other visual representations, and media/social media clippings. The Annex should not exceed 10 pages.

The technical proposal shall be formatted using the following sections:
Technical Approach– Narrative not to exceed five (5) pages.
The bidder shall demonstrate his/her understanding, ability, and overall approach to perform the requirements described in the Scope of Work/Tasks/Activities. S/he shall clearly explain how they propose to structure, design, manage and execute the work required that meets LWF objectives.
The Technical Approach must include a timeline or Gantt chart of the deliverables required to execute this project.

Capability Statement – Narrative – not to exceed two (2) pages.
The bidder shall demonstrate his/her specialized competence with regard to the requirements of the tasks/activities. S/he shall demonstrate they have the necessary personnel to successfully comply with the contract requirements and accomplish the deliverables.

Past Performance – Narrative not to exceed five (3) pages.
The Bidder shall provide at least three (3) examples of past performance of implementing similar projects. The past performance examples must be within the last three (3) years and shall be similar in terms of scale and relevance. S/he must provide references for each example, including the name, title, phone number, and email address of the reference.

Personnel/Staffing – A narrative not to exceed two (2) pages.

A summary describing the proposed staff for the project including up to three team members. The summary shall include names, relevant qualifications of similar experience and the proposed role for each individual. A Project Manager must be identified with a minimum of five years’ experience in related project management.

The bidder must also include the CVs of the key staff members involved in the Project, including the Project Managers and up to 3 Team members. Each CV should not exceed three (3) pages.

Part B: Financial Proposal

The bidder shall propose realistic and reasonable costs for this work in accordance with the His/Her technical approach. The cost should be in dollars (USD) and include all applicable local taxation. The financial proposal shall list all costs associated with the assignment. Items described in the technical proposal but not priced shall be assumed to be included in the prices of other items.

9. EVALUATION CRITERIA

This solicitation is open to local and International firms specializing in measuring learning outcomes and/or disability/ education research. The selected Consultant will be responsible for designing and executing all activities outlined in this Request for Proposal in coordination with LWF. Proposals will be evaluated using the quality and cost-based selection, with a total score calculated out of 100% of which 80% is the weight of the technical proposal and 20% is the weight of the financial proposal. Proposals meeting the mandatory requirements will be evaluated for technical merit based on the criteria in the below chart. Those proposals scoring 65 points or higher (out of 80 points) will be considered for cost-effectiveness.

Section Description
Technical Approach
Proposed structure, design, and approach to execute the work required, analysis and presentation of findings (a high- quality report). (30 points)Detailed work plan and implementation plan. (5 points) Maximum Points – 35

Capability Statement
Demonstration of the necessary organizational systems, and personnel to successfully comply with the contract requirements and accomplish the expected results. (15 points) Maximum Points – 15

Past Performance
-Inclusion of at least 3 relevant past performance examples of similar projects. (5 points)

– References provided by past clients for these examples and the evaluation of the bidder’s ability to deliver on time and within quality and budget expectations. (10 points) Maximum Points – 15

Personnel/Staffing
Qualifications and past relevant experience of the Project Manager and up to 3 team members proposed to perform the requirements of this scope of work. (15 points) Maximum Points – 15

Technical Evaluation Threshold (Only offers that receive a technical evaluation score of 65 and above points (out of 80) will be considered for cost evaluation.)

Cost Evaluation
The financial proposal will be evaluated using the following formula: FS=20*lowest price/F, in which FS is the financial score and F is the price of the proposal under consideration. Maximum Points – 20
Total Points = 100