Home-based consultancy: SBC expert to support content development and lay out of social and behaviour change (SBC) resources to improve health outcomes

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, health

How can you make a difference?

The consultant is expected to support the Social and Behaviour Change section with the following tasks:

Evidence review and synthesis

• Conduct desk review to identify effective interventions aiming at improving immunization and nutrition outcomes in Europe and Central Asia.
• Gather the insights into summary papers (e.g., concept notes, evidence briefs, etc.) with actionable and easy to understand recommendations for countries.

Intervention design

• Support the design of behaviour insights solutions aiming at increasing vaccine demand and the uptake of healthy diets.
• Draft intervention content and lay-out
• For each intervention, support the development of implementation guides with the intervention description, implementation considerations and monitoring and evaluation indicators

Conceptualization and design of social media campaigns and assets

• Support the conceptualization of social media campaigns
• Design social media assets
• Develop social media packages with social media visuals and copies

Aida chatbot improvements and promotion

• Support the development of new Q&As for Aida immunization chatbot
• Revise existing content making it more simple and easy to understand by the audience
• Support the development of a branding and promotion package with resources to help Aida’s promotion

Newsletter design and release

• Using MailJet, design and disseminate quarterly newsletters

Design of new SBC resources and maintenance of resource packages

• Gather relevant resources, creating relevant resource packages (e.g., research package, BI solution package)
• Lay-out resources and resource packages
• Update the packages regularly once new resources become available

Working modality: home-based consultancy with 150 working days over the period of 9 months.

Work assignment Overview

Deliverables/Outputs

Number of working days

Delivery deadline

1. Evidence review and synthesis

1.1 Concept note on SBC for nutrition

10

By December 2025

1.2 Summary paper on effective interventions to increase health workers’ motivation to promote vaccination

10

By December 2025

1.3 Summary paper on effective interventions aiming at increasing vaccine safety perception and confidence

10

By December 2025

2. Intervention design

Implementation guides for 3-5 BI solutions

40

By March 2026

3. Conceptualization and design of social media campaigns and assets

3.1 Set of Visual asset

5

By February 2026

3.2 Set of social media copies to accompany the assets

10

By February 2026

4. Aida chatbot improvements and promotion

4.1 Set of new/revised Q&As

5

By October 2026

4.2 Set of resources to support Aida promotion

5

By October 2026

5. Newsletter design and release

Design and release of quarterly newsletters

5

By March 2026

6. Design of new SBC resources and maintenance of resource packages

6.1 Revised resource package for immunization

10

By March 2026

6.2 Research resource package

15

By March 2026

6.3 Lay-out of various SBC resources

25

By March 2026

To qualify as an advocate for every child you will have…

• An advanced university degree (Master’s or higher) in Social and Behaviour Science, Public Relations, Social Communication, Journalism, or related field
• At least 5 years of work experience in social and behaviour change communication
• Proven experience in developing visual assets and using design softwares (Illustrator, Photoshop, Indesign, etc.
• Fluency in English

Desirable:

• Previous experience on developing SBC resources to address vaccine hesitancy and promote healthy behaviours.
• Previous experience in working in Europe and Central Asia region.
• Proven familiarity and experience working with the UN (ideally with UNICEF).
• Proven experience using Canva to design resources and manage groups
• Proven experience using MailJet or similar platforms to design and disseminate newsletters

The candidates are requested to submit 2-3 samples of SBC interventions designed by them as part of online application.

Candidates who did not indicate a fee will not be considered.

For every Child, you demonstrate…

UNICEF’s values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).

To view our competency framework, please visit here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious or ethnic background, and persons with disabilities, to apply to become a part of the organization. To create a more inclusive workplace, UNICEF offers paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. Click here to learn more about flexible work arrangements, well-being, and benefits.

According to the UN Convention on the Rights of Persons with Disabilities (UNCRPD), persons with disabilities include those who have long-term physical, mental, intellectual, or sensory impairments which, in interaction with various barriers, may hinder their full and effective participation in society on an equal basis with others. In its Disability Inclusion Policy and Strategy 2022-2030, UNICEF has committed to increase the number of employees with disabilities by 2030. At UNICEF, we provide reasonable accommodation for work-related support requirements of candidates and employees with disabilities. Also, UNICEF has launched a Global Accessibility Helpdesk to strengthen physical and digital accessibility. If you are an applicant with a disability who needs digital accessibility support in completing the online application, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility jobs-near-me.org UNICEF.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.

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