Home-based: Knowledge Management and Communication Consultant (70 working days) – Europe and Central Asia Regional Office (ECARO)

Knowledge Management and Communication Consultant

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, dedication.

Purpose of Activity/Assignment

The knowledge management and communication consultant will be the main focal point to maintain and further develop UNICEF ECARO Evaluation SharePoint and external ECARO Evaluation Web Page.

Scope of Work

The responsibilities include but are not limited to:

• Maintaining and developing new sections in the ECARO Evaluation SharePoint and webpages and other platforms as required.
• Prepare materials to be uploaded to the External UNICEF ECARO Evaluation page.
• Support the management and update of the existing pages.
• Editing and revising content before publishing to make sure it is complying with UNICEF corporate visual and communication guidelines.
• Providing relevant guidance in the use of SharePoint sites and other digital apps functions, configuration and design.
• Contributing to the development of templates and other materials to disseminate knowledge products.
• Curating picture in UNICEF’s image bank WeShare to complement the content to be published in the website and SharePoint.
• Contributing to the development of digital materials to disseminate knowledge products.
• Preparation of section newsletter Eval-News.
• Working together with other sections/units to make sure that information is readily available and connected to other sites/workspaces.
• Managing permission levels to document libraries and pages.
• Uploading files received and add the relevant metadata to all the files in the library while ensuring that they are visible to relevant staff.

Work Assignment Overview

Tasks / Milestone	Deliverables / Outputs	Timeline / Deadline
Regular update of ECARO Evaluation SharePoint, external webpages and related platforms	SharePoint, internal and external webpage updated, materials prepared	10 working days in total; Between December 2024 and December 2025
Develop, edit, and revise content of materials to be published on monthly basis	Contents developed, edited, and revised	2 working days per month; 20 working days in total between December 2024 and November 2025
Prepare digital contents for Evaluations on monthly basis	Evaluation one pager developed	2 working days per month; 20 working days in total between December 2024 and November 2025
Quarterly preparation of section newsletter Eval-News	Eval-News prepared (Q1, Q2, Q3, Q4)	20 working days in total; Between March and December 2025

Estimated Duration of the Contract

70 working days between December 2024 and December 2025.

Consultant’s Work Place and Official Travel

The Consultant will be remote/home-based with no travels foreseen.

Estimated Cost of the Consultancy & Payment Schedule

Payment will be made on submission of an invoice and satisfactory completion of the above-mentioned deliverables. UNICEF reserves the right to withhold all or a portion of payment if performance is unsatisfactory, if work/outputs are incomplete, not delivered or for failure to meet deadlines. All materials developed will remain the copyright of UNICEF and UNICEF will be free to adapt and modify them in the future.

Please submit a professional fee (in USD) based on 70 working days to undertake this assignment.

To qualify as an advocate for every child you will have…

• Bachelor’s degree in International development, International Relations, Business Administration, or another relevant field.
• Minimum two (2) years work experience in knowledge management and related areas (information management, learning, community management, communication, monitoring & evaluation).
• Excellent written communication in English, especially for online publishing.
• Knowledge of international development and humanitarian work is considered and asset.
• Highly proficient in a range of PC/web applications, including but not limited to: MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Teams, and Zoom.
• Experience with designing and facilitating engaging peer learning, knowledge sharing, and group reflection sessions.
• It is preferable that the individual has experience with, or in, multilateral institutions. Knowledge of UNICEF context essential. Knowledge of UN common practices in HR an added advantage.
• Basic ability with visual design, and Takes ownership and initiative and can work both independently and effectively in a team environment.

For every Child, you demonstrate…

UNICEF’s core values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS), and core competencies in Communication, Working with People and Drive for Results.

To view our competency framework, please visit here.

UNICEF is here to serve the world’s most marginalized children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Please include a full CV and a Cover Letter in your application. Additionally, indicate your availability and professional fee (in USD) to undertake the terms of reference above. Applications submitted without a professional fee will not be considered. Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.

UNICEF offers reasonable accommodation for consultants with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.