Host Home Coordinator – Urbandale, IA

Empowering Lives: Mosaic at Home Coordinator

Do you have a passion for empowering individuals with intellectual and developmental disabilities to live fulfilling lives? Are you a skilled communicator and problem-solver who thrives in a collaborative environment?

If so, join Mosaic as a Mosaic at Home Coordinator and make a real difference in the lives of the people we serve. At Mosaic, we relentlessly pursue opportunities that empower people to live a meaningful life in a caring community. As a Mosaic at Home Coordinator, you will play a vital role in ensuring individuals receive personalized support and have a voice in their own lives.

What You’ll Do:

• Build Meaningful Connections: Develop and maintain strong relationships with individuals receiving support, their families/guardians, home providers, direct care workers, and other stakeholders, providing exceptional customer service every step of the way.
• Empower Communication: Help individuals express their goals, dreams, and needs, ensuring their voices are heard and their preferences are respected.
• Facilitate Successful Matches: Monitor the relationships between individuals and their home providers or direct care workers, ensuring a positive and supportive match.
• Develop Personalized Support Plans: Collaborate with the service planning team to create Individual Support Plans that reflect each person’s unique wishes and needs, while adhering to policy and regulatory requirements.
• Oversee Contracted Services: Oversee service delivery and contractual compliance and complete visits with the individual and home provider in the home environment or service environment.
• Provide On-Call Support: Be available to provide assistance to Mosaic at Home Providers and Direct Care Workers as needed, ensuring consistent support and problem resolution.

SCHEDULE: Salaried, generally days will have OnCall responsibilities to support the contractors and persons in service on the caseload. Travel can be up to 2 hours outside of Des Moines area with an agency vehicle available for use. Can be Hybrid after training complete.

Commitment to Mosaic Values:

At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it’s the way we work. It’s good for the workforce, it’s good for Mosaic, and it’s the right thing to do.