Housekeeping Lead, Southland Casino in West Memphis, Arkansas

Req ID: 37919

Pay: $16.00 – $18.00 / hour

Category: Lodging, Tours, & Attractions

Job type: Full-Time

Subsidiary: Gaming

The opportunity

Delaware North Gaming is seeking a full-time Housekeeping Lead to join our team at Southland Casino in West Memphis, Arkansas. As a Housekeeping Lead you are responsible for overseeing the total cleanliness of all rooms.

Pay

$16.00 – $18.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Coordinates all daily activities and plans for sufficient staffing to clean guest rooms and public areas.

• Inspects guest rooms and public outlets daily to ensure the quality assurance program is being followed.

• Acts on assignments received from the Housekeeping Supervisor.

• Prepares the weekly inventory, checks in all supplies, and reports any discrepancies.

• Informs the Housekeeping Supervisor of needed supplies and creates purchase orders as needed.

• Keeps the Housekeeping Supervisor informed of pertinent information pertaining to the department.

• Assists in the direct training program of the new housekeeping employees.

• Completes the daily housekeeping report.

• Follows up to ensure all maintenance requests are handled in an efficient manner pertaining to guest rooms and department equipment.

• Provides for a safe work environment by following all company safety and security policies and procedures.

• Will perform cleaning duties on slower day or when staff shortages occur.

• Other duties as assigned.

More about you

• Housekeeping experience required.

• Must be at least 21 years of age.

• Previous supervisory experience.

• Previous commercial cleaning and/or guest service experience preferred.

• Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools and fixtures.

• Ability to work quickly under pressure.

• Ability to follow direction and instructions.

• Ability to read in English and ability to print and speak simple sentences.

• Ability to make simple addition and subtraction calculations.

• No high school diploma or GED required.

Physical requirements

• Frequent walking and standing for entire length of shift.

• Frequent climbing of stairs, bending, stooping, reaching, kneeling, and carrying.

• Use of hands to operate cleaning equipment and complete scrubbing/washing duties.

Shift details

Day shift

Monday to Friday

Weekends

8 hour shift

Overtime as needed

Evening shift

Who we are

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.