HOUSING NAVIGATOR

PURPOSE OF POSITION:

To assist households in receipt of an EHV through the processes of locating, leasing, and moving into housing within 120 days of voucher issuance. This is a predominately field based position and will require travel within the five boroughs and possibly to adjacent communities in NYS and NJ if a household is interested in porting.

1. SPECIFIC RESPONSIBILITIES:

This work includes but is not limited to:

• Engaging with DYCD and DYCD contracted providers to connect with households in receipt of EHV.
• Engaging in phone and field-based outreach to assigned EHV households, including engaging with clients in shelter and other settings.
• Assist the household with acquiring the necessary documentation and mitigate issues with credit reports, utility arrears, and unfavorable landlord references as necessary.
• Assisting EHV recipients with the process of securing housing including but not limited to, coordinating and attending apartment interviews; acquiring and submitting apartment applications, supporting documentation, and forms; navigating the various rental subsidy and inspection processes; securing applicable move-in assistance; and coordinating move-ins with landlords and other relevant stakeholders.
• Providing participants with listings of potential housing options in alignment with

participants’ housing needs and geographic preferences. 

• Assist with landlord applications
• Assist with HRA Broker Fee, Security Voucher, moving expenses
• Adding unit to HOME database, when necessary
• Arrange for timely inspections and landlord corrective action, in coordination with NYCHA
• Explain and review the lease and sublease agreement with the EHV household
• Educating EHV recipients on their rights and responsibilities as tenants.
• Maintain accurate, comprehensive and current documentation and provide reports as needed.
• Follow up with residents once they are placed housing
• Coordinate with the Senior Housing Coordinator and RHY Team at DYCD
• This job description is not intended to be all inclusive, and employee will also perform reasonable related business duties as assigned.

MINIMUM QUALIFICATIONS:

DEPARTMENT PREFERENCES:

Preferred Skills

• Experience with the housing process and housing applications in NYC.
• Experience working with landlords, brokers and the rental market in NYC.
• Experience in case management or project management.
• Proficiency with computers navigating in multiple systems and web-based applications.
• Strong oral and written communication skills.
• Ability to prioritize responsibilities, handle multiple projects simultaneously and delegate responsibilities when appropriate
• Have strong attention to detail
• Have excellent interpersonal skills
• Bilingual candidates preferred and encouraged to apply
• Experience working with youth and young adults experiencing homelessness.

Education Level:

• BA/BS preferred

Salary:

• $30.98 Hourly

SCO Family of Services is an equal opportunity employer

Statement

SCO Family of Services is committed to ensuring the safety of our clients. All staff are screened and trained. Any inappropriate interactions with clients are taken seriously. We will fully cooperate with authorities in any case of abuse.

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