Join a Team That’s Passionate About Making Lives Better!

At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!

What You’ll Do:

Bill Gosling Outsourcing (AIC UK Ltd) is looking for a Full-time HR Administrator to add to our Glasgow City Contact Centre. We strive to create a fun, diverse and engaging workplace that promotes personal and professional growth.

WHAT YOU WILL DO:

As an HR Administrator, you will act as the first point of contact to employees and external partners for all HR related queries. They will support the HR Team will all administrative functions such as employee queries; onboarding; ticket system and HR system tasks; reporting; employee correspondence.

SALARY: up to £26,000

HOURS: Monday – Friday 8:30am – 5pm

LOCATION: Anderston House, 389 Argyle St, Glasgow G2 8LR

WORKING PATTERN: Hybrid working is available, minimum of 3 days per week required on site

YOU WILL:

• Administer various Company programs, policies, procedures, and processes.
• Maintain the Company’s Human Resources Information System on a daily basis (Workday)
• Manage HR service desk ticketing system
• Provide information upon client Request for any HR related items
• Conduct/Facilitate Background, Criminal, Credit, and Alltrac Checks, where applicable
• Minor disciplinary case management
• Provide required documentation for internal and external audits both company and client specific
• Preparation of HR related documents for employee requests and legal documentation/ amendments.
• Maintain regular HR reporting and follow through on pending business process
• Facilitates new hire orientation
• Employee on-boarding and off-boarding
• Assist on company initiated engagement activities
• Facilitates exit interview and employee exit process
• Assist with payroll processes (location specific)
• Champion company core values and other company programs
• Other duties as assigned

IND01

What We’re Looking For:

ABOUT YOU:

• Preferably with a College Diploma or equivalent in the Human Resource field
• You have a minimum of 6 months experience in an administrative role
• You demonstrate teamwork, open communication and the ability to give and receive constructive feedback.
• You demonstrate job knowledge through understanding of the fundamental skills and procedures.
• You are never satisfied and demonstrate a winning attitude striving for success and productivity
• You take initiative to share or apply best practices in order to improve personal performance and customer experience.
• You are fun and energetic and are engaged at all levels
• English language communication skills (both oral and written)

WHY WORK WITH US

• Increasing holiday entitlement (28 to 33 days / year)
• “Birthday” paid time off (Once Probation is successfully completed)
• FREE Employee Assistance Programme and Wellbeing Platform – confidential counselling and wellbeing support service available to all employees, their partner/spouse and dependent children over 16 still living at home and hours of wellbeing content related to sleep, mental health, fitness and nutrition among other topics
• Be part of our Engagement Committee
• Work-Life Balance
• Opportunity to win incentives
• Ongoing support of local charities
• Employee referral programme – Refer a friend / family and earn extra money for every referral hired
• Pension programme from day 1 of employment subject to eligibility

Reports to: HR Generalist / HR Manager / HR Team Leader

Why Join Us?

• Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
• Comprehensive Training: We offer extensive paid training to ensure you’re equipped for success.
• Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
• Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
• Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.
• State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
• Rewarding Work: Help businesses grow while making a real difference in people’s lives!

Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!

Twitter & Instagram: bgocareers

Facebook: Bill Gosling Outsourcing

LinkedIn: Bill Gosling Outsourcing

Website – https://www.billgosling.com/careers

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At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.

Bill Gosling Outsourcing – Where your career thrives!

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