HR Coordinator

About the job:

As an integral member of the HR Operations team, the HR Coordinator will play a key role in delivering a seamless and welcoming experience for new joiners, alongside overseeing a range of administrative and operational HR tasks. 

In this role, you’ll act as the super-user of our HR system, responsible for maintaining data integrity, supporting with system upgrades and facilitating a user-friendly experience through training and guidance for CFC staff. You will be instrumental in ensuring employees are engaged and empowered to utilise the systems features and functionalities.

Similarly, as we embark on an exciting transition to a new HR system, you’ll have the opportunity to be at the forefront of this transformation, supporting the implementation process from planning to data migration, testing and rollout. 

A significant focus will be on the new joiner journey, managing the onboarding process to ensure a smooth new joiner experience, including coordinating and presenting HR inductions, employee record management and ensuring compliance with Right to Work checks. Additionally, you will contribute as a generalist by supporting the annual pay review process, coordinating the new holiday year set up, assisting with ad hoc audits and HR projects, and playing a critical role in managing holiday and absences in the system. 

About the role

About the Role: 

This role requires a high level of organisation, attention to detail, and strong communication skills to collaborate effectively across departments to ensure HR Operations run smoothly and efficiently. 

In addition to the above, the HR Coordinator’s responsibilities will include but are not limited to:

• Maintaining CFC Circle (our HR information system and employee self-service portal), ensuring information is kept accurate, up to date and self-service information is helpful and engaging.
• Ensuring starter-leaver-transfer information is kept up to data and accurate, including preparing contract amendments and reflecting changes in the system.
• Monitoring the HR inbox, providing responsive support to employees on general HR queries, with effective triage and escalation as needed. 
• Maintaining employee records and documentation.
• Overseeing and maintaining CFC’s organisation chart, ensuring it reflects current employee roles and reporting structures.

About you

About you:

The ideal candidate will have at least 2 years’ UK HR administration or coordination experience with a basic understanding of HR, ideally within the financial services or insurance sector. The successful candidate will have:

• Experience in responding to employee queries in a professional manner.
• Excellent administrative skills, including proficiency in online document management.
• Great planning, organisation and prioritisation skills (working to deadlines and payroll cutoffs).
• Previous experience using an HR information system. 
• Basic level of knowledge of core HR processes.
• The ability to work independently, with a proactive self-starter attitude and commitment to delivering high quality HR support.
• A high level of IT literacy (MS Word, Outlook, PowerPoint and Excel).
• An understanding of HR processes, with a willingness to lean and adapt to new HR systems, software and applications quickly.

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