HR Manager 12 month FTC (Part-Time Maternity Cover)

About Profitero

Profitero is a leading global SaaS commerce platform that uses predictive intelligence to help brands anticipate, activate and automate their next best action to fuel profitable growth. Our technology monitors 70 million products daily, across 1200+ retailers and 50 countries, helping brands optimize search placement, product content, pricing, stock availability, reviews and more. News outlets, including Good Morning America, The Wall Street Journal and Ad Age frequently cite and trust Profitero as a source of data for their stories.

Now’s an exciting time to join our fast-growth business. Profitero has recently joined Publicis Groupe (a $13 billion global marketing services and technology company) as a standalone commerce division, infusing our business with significant product development resources and investment. while giving our employees an incredible launchpad for their careers. Profitero’s tech and data combined with Publicis’ tech, data and activation services positions us to be a true end-to-end partner for helping brands maximize eCommerce market share and profits.

Come be a part of our fast-paced, entrepreneurial culture and next stage of growth.

Overview

To oversee and deliver a professional and proactive HR service to the management team and employees at Profitero. This is an ideal position for someone who wants a varied role and enjoys supporting organisations in all aspects of Human Resources management. This is a hands-on role, providing extensive HR advice and problem-solving across the full range of HR related activities, including key areas of training & development, employee relations management, performance management and supporting recruitment activities.

Office: Windsor (Office move January 2025 to Reading)

Hours: Part-time, 3 or 4 days per week, Hybrid (Including Fridays)

Start Date: 5th November 2024

Responsibilities:

• Act as HR Business Partner to the Executive team and Senior Managers. Develop a thorough understanding of their current and future needs, demonstrating a flexible, risk-based approach
• Work closely with various departments and assist managers in understanding and implementing policies, procedures and HRM best practice, ensuring the approach is always fair and consistent
• Provide coaching and support to managers to enable them to cut through problems and resolve matters relating to people management, in line with HRM best practise
• Act as first point of contact for all HR queries from employees ensuring that all relevant policies, procedure and legislative requirements are considered when providing advice
• Work closely with other HR Managers across other entities to assist in achieving Profitero’s HR OKRs. Contribute and support the development and implementation of HR projects and processes, driving continuous improvement and cost savings
• Work closely with the Finance team to ensure the monthly pay run is accurate
• Interpret, implement and advise on UK employment law and legislation, ensuring you are up to date with key changes. Implement new legislative changes / HR process changes for the Company ensuring maximum compliance
• Promote equality and diversity as part of the culture of the organisation
• Assist with recruitment and selection processes to ensure continuous support for the business and the attraction and timely hiring of talented new employees
• Plan and deliver training, including new employee onboarding as required
• Oversee and ensure timely completion of our new employee probationary process by Line Managers
• Ensure all employees post probation have a personal development plan ‘PDP’ in place and to review and manage training and development needs in collaboration with departmental managers. To also collaborate with departmental managers on employee career pathing
• Actively promote and implement employee well being activities
• Participate in the organisation of monthly social fun events for employees
• Identify Employee Relations and capability issues and work with the managers to find appropriate innovative solutions in accordance with CIPD and ACAS best practice and the UK legal framework. This includes supporting managers in face-to-face meetings, health management meetings, investigations, disciplinary and grievance meetings
• Ensure the Company is Health & Safety compliant
• Oversee the administrative activities that facilitate the smooth running of the office, organising people, information and other resources. You’ll ensure that office equipment is maintained to the appropriate quality and quantity, relevant records are up to date and all administrative processes work effectively

Qualifications and skills:

• Proven working experience in a HR role (5+ years)
• Passion for employee development and employee career advancement
• Expert in handling employee relations and capability issues
• Experience related to performance management, employment terminations, disciplinary and grievance procedures, operations, L&D
• Can do attitude and willingness to get involved in all aspects of Human Resources Management and office management
• Outstanding organisational skills and ability to multitask to prioritise and manage workload
• People oriented and results driven
• Knowledge of HR systems and databases
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of UK employment law and HR best practices
• Intermediate level skills in the use of Microsoft applications (Word, Excel, PowerPoint)
• Evidence of successfully working in partnership at all levels demonstrating good judgement, excellent interpersonal, influencing and negotiating skills
• Proven ability to deal with sensitive material with strict confidentiality
• Experience of recruitment both directly and via recruitment agencies / platforms
• Commercial acumen to manage and negotiate contracts for mobile phones, office maintenance etc as required

Skills/Qualifications:

• Degree in Human Resources or related field
• CIPD Qualified to level 5 or higher/equivalent
• CIPD Member
• BambooHR HRIS (Desirable)

Company benefits:

Profitero is a company that cares about its employees. As a company we feel that as our employees are always going the extra mile, so should we.

That’s why we offer fantastic benefit packages to all our employees, including:

• Competitive base salary
• Employee healthcare plan
• Dental care plan
• Eye care scheme
• Employee Assistance Programme (EAP)
• 24-hour online GP service
• Company pension scheme
• Cycle to work scheme
• 25 days holiday plus bank holidays
• Gym membership at 40% off
• Frequent social events
• Employee referral program
• Personal employee development plan
• Profitero Hero scheme
• Flexible working hours

The above lists are not exhaustive and the job holder is required to undertake such duties as may reasonably be requested within the scope of the post.

Profitero is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment. Profitero recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected characteristics as required by applicable law.

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