HR Service Desk

• 1-2 years of experience in help desk, IT support, or HR service environments
• Strong customer focus with excellent communication skills via phone, email, chat, and ticketing systems
• Ability to troubleshoot HR systems, payroll, benefits, timekeeping, and policy inquiries
• Knowledge of HR policies, procedures, and basic technology support
• Skilled in managing cases efficiently and providing timely, accurate resolutions
• Ability to maintain detailed documentation and update knowledge base resources

Nice to Have Skills:

• Basic understanding of HRIS or HR management tools
• Experience with IT support or technical troubleshooting
• Active problem-solving and process improvement capabilities
• Prior experience working with case management or knowledge base platforms

Preferred education and Experience:

• Bachelor’s degree preferred but not required
• 1-2 years of relevant experience in HR support, customer service, or technical support roles

Other Requirements:

• Availability to handle high-volume inquiries with professionalism and poise
• Willingness to learn and adapt continuously in a fast-evolving environment
• Ability to work independently and exercise sound judgment in decision-making

Take the next step in your career and apply now to become a key contributor to a supportive, employee-focused organization. Turn your skills into impact-your future team is waiting for you!
Estimated Min Rate: $25.00
Estimated Max Rate: $28.00
What’s In It for You?

We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant’s experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities
to contact us if you are an individual with a disability and require accommodation in the Application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice