HR Services Officer

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Stoke Gifford, South West England, BS16 1EJ

About the job

Job summary

The HR Services Officers support the business by providing advice and transactional administration on a wide range of functions including recruitment, contract changes and payroll administration. As a member of the HR Services team, you would report to the HR Services Team Leader, and work alongside other generalist HR Services Officers. You will be predominantly responsible for a geographic area of approximately 400 colleagues, while also supporting national HR projects and initiatives.

Job description

Advice and Guidance

• Respond promptly and professionally to customer enquiries by providing general HR advice utilising relevant information, tools and resources.
• Work closely with the HR Business Partners & Advisors when the level of advice required is of a more complex nature.
• Build a network of key stakeholders within geographic area, namely district administrators and senior management.

HR Administration and Transactional Processes

• Working with HR Business Partners & Advisors, provide administrative support for a designated geographical area, taking joint responsibility for all HR administrative processes within that area.
• Provide support for recruitment processes, including use of the applicant tracking systems and liaison with internal and external recruitment teams.
• Preparation and issuing of employment offer letters and production of contracts of employment.
• Administration of staff changes (e.g. promotions, secondments, maternity or parental leave, sickness, etc.) including the production and issuing of revised contracts and variations to terms and conditions.
• Undertake support administration relating to Occupational Health referrals.
• Accurately process payroll changes into the payroll system and assist in running the monthly pay runs.
• Respond efficiently to miscellaneous information requests within GDPR guidelines e.g. Employment references, mortgage applications, etc.

Data Management

• Ensuring all contract changes and payroll input are processed with integrity and are easily auditable.
• Produce HR and payroll information/data for reports to support business processes as necessary.
• Managing sensitive information securely, such as pay, occupational health and diversity records.

Person specification

Essential

• Experience of working in a customer-focused HR environment.
• Experience and knowledge of IT systems, including e-mail, MS Excel, Word, Outlook, internet and intranet.
• Experience of using computerised HR systems.
• Experience of a wide range of clerical/administrative tasks, and the ability to plan and produce work accurately and effectively by utilising strong organisational skills.
• Experience of working collaboratively in a multi-functional team environment to achieve results.
• Able to build effective working relationships across multiple business areas.
• Able to work in a transitional environment, where new processes & procedures are implemented in a steady succession.

Desirable

• Experience of managing HR transactional changes accurately and efficiently. This includes calculating statutory maternity leave, sick pay and annual leave, making contractual changes and sending associated letters for all changes.
• Experience of using the iTrent HR/Payroll system.

Qualifications

Essential

• GCSE grade C/4 in Maths & English/Functional Skills equivalent

Desirable

• Foundation Certificate in Human Resources Practice (CIPD), or willing to undertake study. Work or willingness to be suitably trained and apply this.

Behaviours

We’ll assess you against these behaviours during the selection process:

• Changing and Improving
• Working Together
• Managing a Quality Service
• Delivering at Pace

Benefits

Alongside your salary of £27,941, Forestry Commission contributes £7,544 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Chelsea Chard
• Email : chelsea.chard@forestryengland.uk

Recruitment team

• Email : englandhr.services@forestryengland.uk

Further information

Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact FCE by email: englandhr.services@forestryengland.uk . If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.

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