Human Resources Specialist Temporary – Leave of Absence

Human Resources Specialist Temporary – Leave of Absence

“Follow Your Calling, Find Your Career”

Pay Range: $20.30/hour to $26.65/hour

This is a non- exempt (hourly) position

Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

Assignment Length: 6-month assignment (projected) – Temporary

Hours: 40 hours per week, Monday – Friday (8am – 5pm) on-site 5 days a week

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, an inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better. Join us and build an exceptional experience for yourself, and a better working world for all.

Human Resources

The success of Mecklenburg County rests on strong, competent talent at all levels of the organization. Join our team and help us find, grow, and support the County’s most valuable assets, our employees. Our team of professionals which encompasses all area of Human Resources including total rewards, talent acquisition, benefits, learning & development, compliance, and employee relations, is dedicated to serving more than 1 million county residents as well as 6,000 employees. If you’re looking for a career where your work is important, come be a part of Mecklenburg County Government and help us provide a community of pride and choice for people to live, learn, work, and recreate.

POSITION SUMMARY

The Human Resources Leave Specialist is responsible for administering the leave of absence process for all Mecklenburg County and Library employees; Explains policy and procedures related to Administrative, FMLA, Extended Medical, Extended Family, Military and Worker’s Comp leaves of absence.

This position requires strong organizational skills and the ability to document and track information; strong communication skills; the ability to work collaboratively with others; excellent customer service skills. Experience with Family Medical Leave (FMLA), and previous HR experience in a service environment preferred.

ESSENTIAL FUNCTIONS

The primary focus of this role will be the coordination and administration of leaves of absence to include continuous and intermittent family medical leave and other medical leave.

Acts as a subject matter expert and resource to employees, leaders, and providers regarding leave of absence policy, FMLA, State and Federal regulation, and short-term disability, with a focus on customer service.

Exercises judgment and works without close supervision

Verifies that all paperwork submitted is complete and accurate before processing

Reviews medical certifications, and provides instructions if incomplete/insufficient

Examine employee files to answer inquiries and provide information for personnel actions

Scans/files documents received and completes system entries

Completes and sends required forms and communications

Manages a high volume of leave requests in accordance with County’s leave and accommodations polices and processes.

Maintains knowledge of all applicable laws (FMLA, USERRA, Federal and State Regulations. Must also understand and use discretion in applying laws, rules, regulations, and policies.

Provides accurate information to employees and management regarding benefit programs as they relate to FMLA, USERRA, PFL, STD, LTD, Federal and State Law.

Tracks leave of absence in our HR system of record (Peoplesoft).

Validates employee’s eligibility to determine FMLA/Medical leave eligibility per current federal law as well as the Human Resource Policy & Procedures; follow up with management and employees with respect to available leave, leave status and updates, pay & benefits, work restrictions, and required forms.

Process, verify, and maintain all personnel related documentation and employee changes, corrections, department transfers, and other HR related information in our HR system of record (Peoplesoft), with the utmost confidentiality.

Other tasks as assigned.

MINIMUM QUALIFICATIONS:

Experience: Minimum of two years of Human Resources and/or customer service experience in office setting

Education: High School Diploma or equivalent

Combination of relevant education and relevant experience accepted? Yes

Licenses and Certifications

May require a valid North Carolina or South Carolina Driver’s License

PREFERRED QUALIFICATIONS

Knowledge of Laws and regulations related to Leave of Absence (FMLA, ADA, USERRA, and WC).

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of

Principles and practices of Leave of Absence and ability to apply this knowledge in varied work situations.

Modern office practices, procedures, and equipment.

Skills

Using computers and computer systems (including hardware and software) to enter data, or process information.

Providing information to supervisors, co-workers, and employees by telephone, in written form, e-mail, or in person.

Abilities

Building Customer Loyalty: Effectively meeting customer needs; building productive customer relationship; taking responsibility for customer satisfaction and loyalty.

Managing Work: Effectively managing one’s time and resources to ensure that work is completed efficiently.

Quality Orientation: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.

Contributing to Team Success: Actively participating as a member of a team to move the team toward the completion of goals.

Stress Tolerance: Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and to the organization.

COMPUTER SKILLS

Proficient in various computer applications including Microsoft Office Suite, PeopleSoft, Adobe, OnBase

REASONABLE ACCOMMODATIONS STATEMENT

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

DISCLAIMER STATEMENT

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.

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