Humanitarian Access & Security Coordinator

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The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The IRC is seeking a Humanitarian Access & Security Coordinator (HASC) for its Iraq program based in Baghdad with frequent travel to program locations. A member of the Senior Management Team (SMT), the HASC will work with country leadership to ensure that organizational security policies and procedures are responsive to the context, are contextually appropriate and known to staff, and will advise on humanitarian access processes and approaches in close coordination with program teams.

Reporting to both the Country Director and Regional Safety and Security Director, the HASC will implement, update and revise IRC’s Security Management plans and procedures, will analyze security trends and advise SMT and staff on access and field security. The HASC will streamline humanitarian access approaches in line with humanitarian principles, humanitarian needs, duty of care and the IRC’s strategy action plans for Iraq.

The HASC will conduct onsite training for staff, facilitate the development and implementation of appropriate plans, standard operating procedures and contingency plans. S/he will provide expert humanitarian security and access advice to all levels of IRC staff across the country program including building relationships, negotiating and mediating humanitarian access, contextual understanding, and conflict analysis, advisories, and incident management. This position will manage the Humanitarian Access Manager and Senior Officer in Iraq and any other staff that might be recruited in the future.

Responsibilities

Safety and Security Management Planning

• Ensure overall implementation and compliance with Security Management Plans across the areas of intervention, management of the security team and coordination with all levels of program and operation staff as necessary.

• Provide technical support to the CD on all policies, procedures, guidelines and planning for staff safety, operational security and program continuity.

• Evaluate, review and update security management plans on a regular basis. Reference and ensure compliance to the IRC Security Management Framework within the SMP and all annexes.

• Work with key stakeholders to develop, consolidate and implement operating procedures and contingency plans.

• Evaluate, review and update the hibernation, relocation and evacuation plans for all IRC offices and residences in Iraq and ensure that practical preparations are in place and known to all relevant staff.

• Conduct risk assessments of contracted and prospective offices and residences. Follow up on actions to be taken to ensure compliance with safety and security standards.

• Undertake continual assessments of equipment, and the protocols by which that equipment is used, to ensure that minimal conditions for security are being met.

• Provide and implement best possible solutions for use of communication, transport and other equipment and explore safe alternative.

• Develop and maintain a network of IRC Security Focal Points at each field office and program sites enhancing gender balance.

• Follow up on actions to be taken to ensure compliance with safety and security standards

• Ensure safety and security protocols, reporting mechanisms, and capacity building initiatives account for gender-specific risks, staff profiles and background, and are sensitive to local contexts.

Humanitarian Access Management

• Develop and implement humanitarian access strategies and approaches tailored to local contexts in field sites in Iraq in a logic of acceptance, understanding of the context, quick reaction to significant changes and communication with relevant stakeholders.

• Ensure humanitarian access approaches are responsive to local context and include overarching community engagement components.

• Develop ongoing relationships with local authorities and other power brokers within Iraq.

• Work to ensure that IRC, its mission and work in all areas of operation is known and accepted.

• Work to encourage stakeholders to collaborate with IRC in ensuring that staff and programs are safe and given permission to continue humanitarian activities in Iraq

• Provide technical input and advice on assessments to consider IRC programming in new geographic locations.

• Liaise with relevant security actors e.g., NGO Security Focal Points, NGO security coordinators, NCCI, INSO, NES NGO Forum, local community stakeholders, Governors, Civil Councils.

Networking and Liaison

• Maintain a network of IRC security focal points across Iraq as well as external professional contacts and counterparts.

• Provide timely feedback on questions and technical assistance requests from country program team members, MENA regional staff and HQ.

• Monitor and provide support and reporting on NGO field security initiatives, as required.

• Identify, create and maintain a network with NGO/UN and other humanitarian access and security specialists appropriate to this region.

• Facilitate regional NGO security coordination through networking, collaboration and coordination with humanitarian actors.

Training and Capacity Building

• Update and implement staff capacity development plans in line with the regional Humanitarian Access & Security Learning and Development Strategy.

• Work closely with the Regional Security L&D Coordinator to identify learning and development needs across the country program.

• Provide regular trainings for IRC staff on humanitarian principles and safety and security preparedness. Training(s) may include Standard Operational Procedures; Humanitarian Negotiations; Contextual Understanding; Safety and Security Risk Management; Incident Management & Reporting; etc.

• Liaise with partners to assess capacity building needs and provide advice and support where feasible and necessary.

• Work with relevant internal focal points to develop and review information and on-boarding package for new hires and visitors.

• Contribute to the design & elaboration of the safety and security raining’s offer for IRC local partners

Context Understanding and Reporting

• Monitor the country and regional context through observation, information gathering (both first-hand information through networks and secondary information through dedicated service providers) and circulation of timely advisory notes to IRC country and regional office. Identify raising threats, assess IRC vulnerabilities and recommend possible actions.

• Compile and submit regular reports that track incidents and trends in humanitarian access and local security contexts within IRC’s areas of operation.

• Submit daily contextual updates as needed to relevant field and program management staff.

• Work closely with IRC field management teams to ensure all incidents and accidents are followed up with an official written report, which is then shared with relevant stakeholders and filed appropriately. Ensure that final incident reports are provided when IRC is closing the case.

• Coordinate regularly with the RSSD on safety and security, and fulfill reporting requirements to the region

• Provide credible information and contextual understanding of localized and country-wide security situations and incidents along with appropriate advice to IRC field and program management staff.

Program Development

• Participate in program design in close cooperation with DDP and Field Coordinators.

• Support Program Coordinators and field management staff in developing conflict-sensitive and contextually appropriate approaches in Iraq

• Participate in program review meetings and contribute to implementation plans to ensure the timely, safe, and secure delivery of IRC service to beneficiaries

• Advise program and field management teams on context-specific risks pertaining to humanitarian access, safety, and security, and contribute to the development and implementation of mitigation measures and plans.

Emergency Preparedness and Response

• Contribute to the development of country emergency preparedness plans

• As required, support and advise the country leadership during humanitarian or security/safety emergencies

• Contribute to the development of operational and programmatic contingency plans that respond to different emergency scenarios

Staff Performance Management, Learning & Development

• Hire, supervise, and build the capacity of team members in relevant technical and management competencies

• Develop and implement remote management capacity building approaches to build the strengths of the security members in field offices

• Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews

• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions

• Approve and manage all time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews

• Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.

• As required identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies

• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions

• Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff

• Look for opportunities to support staff in their career growth, where appropriate. As part of succession plan and nationalization goals, identify, train and develop capability and capacity of national staff to successfully transition role and responsibilities, by the end of assignment

• Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicates through word and example a high standard of compliance with all applicable policies and regulations.

Reporting relationships and coordination:

Reports to: Country Director (CD) and Regional Safety and Security Director (RSSD)
Supervises: Humanitarian Access Manager (1), Humanitarian Access Senior Officer (1), other security staff that might be recruited in the future.
Internal: Deputy Directors, Field Coordinators, Program and Operations Coordinators, Regional Security Learning and Development Coordinator, Regional Advocacy and Communications, Partnerships staff, Supply Chain and HR Departments.

Job Requirements

Education: University degree in Business Management, International Relations, Political Science, or related field, preferred. Technical degree or certification in related field with significant applicable experience.

Work Experience:

• A minimum of 7 years of non-profit or NGO work experience in senior positions within international humanitarian assistance programs with demonstrated capabilities in planning, organizing and executing humanitarian security operations in the field.

• Understanding the humanitarian principles, code of conduct and specific sub-sector work linked to NGO field and operations contexts.

• Advanced knowledge in communications technology, including, satellite communications, cell phone mediums, etc.

• Strong experience as a trainer; ability to develop, implement, facilitate and impart learning to a wide range of audiences

• Demonstrated experience of gaining a precise and impartial understanding of local, regional and international policies, operational positions and interactions, providing clear dynamic briefings and analysis of given and unfolding security and political situations when they occur

• Regional experience strongly preferred

• Previous NGO, UN security management in senior position is essential.

Demonstrated Technical Skills:

• Proven experience as a professional and reliable manager (including management of people and projects)

• Highly skilled in organizing large-scale, fast-paced, responsive field programs

• Situational awareness and opportunity awareness

• Solid ability to provide team-building, coaching, and development for staff as well as encourage cross-functional collaboration and cooperation

• Exceptional organizational, communication and coordination skills

Demonstrated Managerial/Leadership Competencies:

• Excellent relationship-building, interpersonal skills and the ability to effectively represent IRC at forums and with external stakeholders

• Strong negotiation and mediation skills essential with experience in conflict resolution essential

• Superior oral and written communication skills, with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders

• Experience of working successfully with local stakeholders such as local and international NGOs, government, etc. with sensitivity and diplomacy.

• Proven ability to design and lead training engagements with staff and partners to enhance skills and adapt to changing program demands

Languages Required/Preferred:

• Fluency in spoken and written English and Arabic is required

Computer/Other Requirements:

• Full professional competency in Microsoft Office Suite, especially Word, Excel, PowerPoint

Ability to Travel: 40-50% travel within Iraq, occasional travels in the region.

Working Environment

The security level is 3 (Orange) in Baghdad though the situation is generally quite calm. Staff must comply with all IRC security policies and procedures applicable to IRC employee.

**Standard of Professional Conduct:**The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.

How to apply

https://careers.rescue.org/us/en/job/req57108/Humanitarian-Access-Security-Coordinator

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