ICT Associate

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Description

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UNOPS ICT Associate supports a diverse and complex portfolio of electromechanical and automation Infrastructure systems, Industrial IoTs  system designed to maintain the optimum environmental conditions for the operation of all telecommunications and IT equipment to ensure full availability, continuous and year round Operational Resiliency and business continuity for Data Center client. The incumbent of this position will be a staff member of UNOPS under its full responsibility.

Responsibilities

• Leads preventive maintenance activities based on established schedules to ensure the reliability, optimal performance, and longevity of data center infrastructure.
• Proactively identifies potential issues through advanced monitoring, diagnostics, and analysis, and initiates corrective actions to mitigate risks.
• Executes and oversees corrective maintenance procedures addressing hardware failures, network disruptions, and other technical incidents.
• Maintains comprehensive documentation of maintenance operations, including repairs, replacements, and system enhancements.
• Supervises and contributes to the installation of structured cabling, fiber optic splicing, and electrical systems within the data center.
• Ensures adherence to industry standards and best practices for cable management, labeling, and documentation.
• Coordinates the deployment and configuration of data center equipment and control systems.
• Collaborates with multidisciplinary teams to troubleshoot and resolve complex issues involving hardware, software, and network connectivity of industrial devices.
• Supports the monitoring and maintenance of HVAC systems, power distribution, backup power systems (UPS, generators), and fire suppression infrastructure.
• Oversees the implementation and maintenance of access control systems, including configuration of access devices, tailgate systems, locks, and terminals.
• Manages the deployment and support of CCTV and audio-video systems.
• Responds to and resolves escalated technical incidents to minimize downtime and ensure service continuity.
• Coordinates with external service providers and contractors to support integrated technologies within the data center infrastructure.
• Supports the organization and optimization of data center storage operations, including layout planning, inventory control, and shelving system setup.
• Supervises and contributes to the installation of structured cabling, fiber optic splicing, and electrical systems within the data center.
• Ensures adherence to industry standards and best practices for cable management, labeling, and documentation.
• Leads the deployment and configuration of data center equipment and control systems.
• Collaborates with multidisciplinary teams to troubleshoot and resolve complex issues involving hardware, software, and network connectivity of industrial devices.
• Supports the monitoring and maintenance of HVAC systems, power distribution, backup power systems (UPS, generators), and fire suppression infrastructure.
• Oversees the implementation and maintenance of access control systems, including configuration of access devices, tailgate systems, locks, and terminals.
• Manages the deployment and support of CCTV and audio-video systems.
• Responds to and resolves escalated technical incidents to minimize downtime and ensure service continuity.

Education:

• Secondary school diploma (or high school equivalent) and six (6) years of relevant experience are required OR.
• A first-level university degree (undergraduate, Bachelors, or equivalent) with 2 years of relevant experience .
• A technical diploma with 4 years of relevant experience.

Work Experience:

• Relevant experience is defined as experience in the field of Enterprise Data Centre Infrastructure.
• A minimum of three (3) years of experience in monitoring and maintenance of Enterprise Data Center UPS Systems, Fire Suspension Systems, HVAC, Free Cooling Systems.
• A minimum of two (2) years of experience in voice and data center network structured cabling.
• Experience in installation, configuration and programming of PLC’s and microcontroller’s.
• Experience in an international/ multicultural organization.

Languages:

Fluency in English is required. Knowledge of a second UN language is desirable.

Source: https://jobs.unops.org/Pages/ViewVacancy/VADetails.aspx?id=30186#1

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