ICT Engineer

WHO WE ARE

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

THE PURPOSE

Under the supervision of the ICT Coordinator, The ICT Engineer is a senior technical expert who manages and organizes all ICT systems and services in her/his assigned location. S/he designs and installs ICT information systems. S/he provides support at country level for projects deployments, compliance, training and covers staffing gaps in the country whenever required.

YOUR ROLE

• Independently carries out large computer and telecommunications infrastructure projects according to ICRC standards.
• Provides technical support and training on ICT-related matters in the country or countries of assignment.
• Monitors ICT installations and, in consultation with their coordinator and hierarchical superiors, takes appropriate measures to guarantee that they function properly, and that policies and procedures are followed.
• Independently installs, maintains, uses, and adapts existing large-scale infrastructure and material.
• Tests ICT equipment, hardware and software networks and other devices in order to ensure optimal performance and standard configuration.
• Participates in recruiting and training ICT staff.

YOUR PROFILE: EDUCATION & EXPERIENCE

• Bachelor’s Degree in Telecommunications, electronics, Computer science or similar field.
• Postgraduate or master’s Degree is an asset.
• ICT management certification (ITIL).
• Certification in project management an asset.
• Microsoft certification (MCSA level).
• 4–5 years’ troubleshooting experience in an area of the ICT service catalogue (e.g., workplace services, telecommunications, IT, help desk, etc.).
• Minimum 4 years’ experience as ICT Specialist.
• Excellent command of written and spoken English
• Applicant must have a valid working permit to work in Nigeria.

WHAT WE OFFER

• Rewarding work in a humanitarian and multicultural environment.
• Competitive employment package with medical insurance and ICRC pension plan.
• In-house training opportunities for personal development.
• A full-time, open-ended contract.
• The opportunity to join an ICRC talent pool, be considered for future assignments elsewhere and experience different contexts, fields, and challenges.

Grade: B3