Information, Knowledge and Data Management Administrator

Information, Knowledge and Data Management Administrator-250311

Primary Location

Netherlands-The Hague

NATO Body

NATO Communications and Information Agency (NCIA)

Schedule

Full-time

Application Deadline

17-Mar-2025, 10:59:00 PM

Salary (Pay Basis)

: 8,828.57Euro (EUR) Monthly

Grade NATO Grade G17

Description

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Who we are:

For more than 70 years, NATO’s mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCI Agency) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCI Agency, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia.

Our technology and cyber experts allow NATO to conduct critical operations, protect NATO’s airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff.

Our staff members represent both the diversity and unity of our Alliance. When you join the NCI Agency, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge.

About the job:

Based in The Hague, Netherlands, you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will join NATO Cyber Security Centre (NCSC), which is responsible for planning and executing all lifecycle management activities for cyber security. In executing this responsibility, NCSC provides specialist cyber security-related services covering the spectrum of scientific, technical, acquisition, operations, maintenance, and sustainment support, throughout the lifecycle of NATO Communications and Information Systems (CIS).

We are looking for a driven and enthusiastic Information, Knowledge and Data Management Administrator who will take on the following roles and responsibilities:

• Identify and leverage existing data and information collected, consumed and produced across the different organizational elements in order to streamline information format, access, advertisement, dissemination, categorization, protection and archiving;
• Lead the missing information collection gathering to enter your robust information management process;
• Manage information lifecycle and communication using a set of general purpose and specialized tools, provided from within and outside the NCSC;
• Ensure business processes are properly captured and implemented and make the best use of available information and supporting technology;
• Lead the data-centric transformation of the NCSC from an Information and Knowledge Management perspective, in an operationally-focused, high-tempo and time-critical environment.

For a full list of duties, please review the job description on the NCI Agency career site.

About you:

The valuable knowledge and experience that you bring to this role are:

• Bachelor’s degree at a nationally recognised/certified University in a related discipline and 3 years post-related experience. Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency, that is, at least 10 years extensive and progressive expertise in duties related to the function of the post;
• Broad Understanding in Information Management planning and execution in the field of Information and Communication Technologies (ICT) and Cyber Security;
• Proven experience in implementing information management from a data-centric perspective;
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions;
• Proven experience in advanced usage of Information Management and Document Management tools, including in isolated environments;
• Excellent understanding of Information security and data protection principles;
• Proven experience in managing vendor and/or customers relationships;
• Proven experience in working in a high intensity, time-critical environment;
• Proven experience in delivering a service to customers;
• Experience in understanding data exchange formats (XML, JSON, etc.), Application Programming Interfaces (API) and bus technologies;
• Experience managing/leading small team, preferably in international environment;
• Excellent communication, negotiation, and customer relationship management abilities;
• Working Knowledge of ITIL processes through whole service lifecycle;
• Understanding of IT Security principles;
• Fluency in English, both written and spoken.

Please note that the work is conducted mainly on site in The Hague, Netherlands.

What we offer:

• Genuinely meaningful work as part of the most successful alliance in history;
• 3 year contract with competitive tax-free salary and household and children’s allowances;
• Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave;
• Excellent private health insurance scheme;
• Generous annual leave of 30 days plus official holidays;
• NATO Pension Scheme;
• Development programs such as professional training, wellbeing, and more.

To learn more about NCI Agency and our work, please visit our website.

The NCI Agency prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability. 

Additional details on the conditions of application can be found here via the NCI Agency career site.

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