Information Management Analyst Lead

Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a dedicated Information Management Analyst Lead, you will join our Enterprise Data Management (EDM) team and will play a critical role in delivering high-quality data management products and services, enabling the organization to effectively handle and leverage data as a strategic asset. Also, involve supervising the development, implementation, and ongoing support of data governance, data quality, metadata management, and data integration solutions. You will collaborate with multi-functional teams to ensure data reliability, security, and accessibility, chipping in to the overall business strategy and data-driven decision-making.

Responsible for driving overall program efficiency and effectiveness outcomes in the functions they are leading. Responsible for implementation of various techniques and tools, to support data management efforts with business owners and technical teams to handle and analyze information and data including master and reference data in alignment to USAA internal policies, standards, procedures, and external laws and regulations. This role will support one or more information management functions:

• Metadata management to ensure information is understood.
• Data Quality to ensure data is measured and trusted.
• Retention Management to ensure data is retained and purged appropriately.
• Data Security to ensure data is properly secured and handled based on sensitivity and regulatory requirements. Partnering with EDAO and other individuals in the IMA community to share standard methodologies and drive stronger companywide outcomes.

This may include working with the Information Asset Stewards and technical Owners to log data sources, support the Authoritative Data Source certification, ingest metadata and data lineage into the Enterprise Data Repository, provide data quality oversight, monitor data SLAs and data quality index, remediation times, and monitor material modifications to ensure re-certification occurs if warranted.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in San Antonio, TX location. Relocation assistance is not available for this position.

What you’ll do:

• Assist IMA Director in ensuring that information management practices are integrated into appropriate business and technology processes in support of the Information Governance policy.
• Identify and influence opportunities for process improvements across all IMA responsibilities and processes across data spokes.
• Lead discussions with multi-functional teams on complex problems. Align standard methodologies and tools based on business needs and driving the efficiency and effectiveness of the program.
• Influence or assist with prioritization of work based on criticality and risk
• Influence others across business areas and levels to implement and enhance information solutions.
• Responsible for the maintenance and validity of Information Asset Inventories.
• Champion and support delivery of information in accordance with Information Governance standards and data management practices.
• Lead the integration of Information Management practices into existing processes including ability to incorporate data management practices into new and emerging information technologies or complex situations.
• Lead Data Lineage collection and stitching to ensure complete end to end data flow of critical data.
• Lead the identification of and resolution of complex data quality concerns or issues.
• Assist Steward in the design of data quality rules, thresholds, and standard metrics of quality for data elements that support critical business processes in complex situations.
• Development of process enhancements to mitigate data quality risks including data quality plan development and overseeing the implementation of data quality controls.
• Define and oversee high risk data quality corrective action plans.
• Oversee compliance assessment process by reviewing and documenting failures from data quality compliance assessment checks.
• Lead the implementation of Data initiatives within their data spoke that help mitigate data risk and perform root cause analysis to identify areas for improvement.
• Influence others to implement and improve data quality practices.
• Develop Master and Reference Data processes to align with Enterprise Policies and Standards.
• Ensure quality and maintenance of master and reference data.
• Oversee compliance assessment process by identifying and bringing up items that may be a risk to the corporation.
• Partner with IT and other Information Management resources to define and implement complex Access Management strategies in alignment with Information Governance policies.
• Lead Privacy initiatives through classification and analysis of sensitive data.
• Ensure compliance and remediation of sensitive data to ensure proper mitigation of inherent risk. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s Degree in Business or Science field; OR 4 years of related data and analytics or technical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8 years of experience in an information management practice, business application function, or data delivery; OR If Advanced degree in a Business or Science field, 6 years of experience in data and analytics, technical, or business relevant function.
• Demonstrated expertise to develop and implement of Strategies or Processes related to Information Management in complex situations.
• Demonstrable experience leading projects or programs in which you applied data management practices and tools to address data management risks and concerns during data lifecycle.
• Advanced SQL knowledge including SQL-based languages.
• Demonstrates the ability to lead efforts of analysis and resolution of problems or issues; identifies when and how to bring up problems to the appropriate level.
• Experience in synthesizing key information/data and research in order to recommend information management initiatives that meet business goals.
• Experience leading project teams or support teams to define, redefine, or continue management of data.
• Experience working in Agile Methodology.
• Demonstrated authoritative communication skills with the ability to deliver presentations to all levels of management including concise presentation of complex technical details.
• Indirect leadership of others to deliver results.
• Demonstrated information management expertise including experience coaching and mentoring others on information management practices.

What sets you apart:

• Experience with Data Management and Governance methods and solutions.
• Certified Data Management Professional (CDMP) certification.
• Experience in Data Sharing, User Developed Applications and Consumer Privacy

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $138,230.00- $248,810.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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