Information & Management – Business Execution Associate

Wells Fargo is required to manage records for legal, regulatory, or operational reasons. It is also required that records are retained in a consistent, systematic, and reliable manner so they can be retrieved when needed, retained for the appropriate length of time, and destroyed appropriately when destruction eligible. The I&P Records Management team supports the Corporate and Investment Banking (CIB) business group with Physical records management, CIB applications (Structured data) remediation, Unstructured data (Migration from SharePoint 2013 to SPOL, Group File Shares/Network File Shares Remediation), and Regulated Records Management to support various transformation projects (e.g. FileNet to Imaging and Content Management Platform (ICMP), deep-dive analysis, monitoring and updates to REGIS( Regulatory Inventory System)

Certification(s) required/Preferred

Preferred

• Operational Risk Management
• Advance Excel, Power Query
• Power Bi
• VBA
• SQL

Minimum educational qualification: Graduation/ Post Graduation in any stream

Relevant work experience:

6-8 years of experience handling diverse Projects in the areas of Operational Risk Controls, Compliance, Additional Compliance, Additional Operational Risk Management and Business process management

Experience with data quality rules and processes to validate data, identify and resolve anomalies, remove duplicate data, cleanse inaccurate data, and standardize data to ensure accurate and timely reporting.

Excellence. Leadership and Management Skills – Managed Projects with small and medium sized teams. Responsible to maintain process risk and control documentation through appropriate change control governance process. Investment banking domain knowledge with operational risk experience and strong reporting skills having VBA knowledge is an added advantage.

Key Duties and Responsibilities

Physical Records:

• Working with the Information Management Team supporting Corporate and Investment Banking (CIB) business group. The WF I&P Team Member’s will be analyzing carton attributes, performing in-depth Iron Mountain metadata exceptions analysis
• Validating all required records management and account ownership information is correctly associated with any records shipped to preferred third-party service provider storage
• Specifically, this involves reviewing all current and new inventory: Ensure future dating issues are reviewed and followed up in a predetermined time, Identify and capture missing metadata, Identify and correct missing Record Class codes, Review out card cartons (checked out over 90 days) and ensure proper protocol and procedure is being followed
• I&P TMs are expected to have knowledge of the systems utilized in the records program including Iron Mountain Connect (IMC), IM Connect is a web-based interface used to access Intellectual Property accounts and the Wells Fargo Records storage accounts
• Scorecards to report metadata exceptions and have them corrected by the business owners

Structured Data:

• Partner on the strategy, vision, and goals for LOB Records Management Structured Data program
• Work closely with technology and engagement managers to remediate failures on CIB Applications (Structured Data)
• Dashboards to track and report progress and ensure compliance with records management policy
• Maintain strong network with key stakeholders Including CIB lines of Business, Technology teams, Engagement managers, Compliance, Firmwide Records Management Program

Unstructured Data:

• Work to support the migration from SharePoint 2013 to SPOL, also support in streamlining the Network file shares remediation efforts. (Total files, Stale files)
• Scorecards for remediation on the transition document for clarity

Regulated records

• Support projects (e.g., FileNet to ICMP), deep-dive analysis, monitoring and updates to REGIS, the “card catalog” system.

The I&P team will also work on the regulated records management initiatives, such as:

• CFTC 23.202 Daily Trading Records Remediation
• End-to-End Regulatory and Control build-out
• CFTC 23.201 Business and Reporting Records
• REGIS Onboarding Activities

Generic Skills required:

• Able to multi-task to accomplish tasks effectively
• Strong verbal & written communication skills
• Strong Analytical skills – Advanced Excel, Power Query, VBA
• Attention to detail
• Excellent data entry skills
• Ability to work quickly & accurately while maintaining acceptable standards of workmanship
• Ability to recognize and escalate to management for any process / SLA breaches
• Flexibility to work in different shifts
• Ability to succeed in a team environment
• Proficient in reporting and presentation skills
• Strong technical skills
• Strong in Access Management Concepts

Functional Competency:

• Appraises knowledge and mentor team in all relevant processes/up-coming trends
• Establishes the connect with organizational goals and priorities in line with process improvements
• Drives/initiates projects to improve the quality standards
• Builds a culture of Operational Excellence
• Leverages business knowledge to facilitate new businesses
• Inculcates a culture which drives value addition resulting in enhanced efficiency
• Develops solutions to improvise processes and quality
• Initiates & Implements ideas to re-engineer business processes

Behavioral Competency:

• Develop credibility with teammates on in-depth knowledge of issues or problems
• Coach others on how to analyze information to solve problems and decision making
• Provide support and encouragement to others when they attempt to innovate—even when they fail
• Integrate ideas and inputs from different sources to find innovative solutions
• Model self-development and embrace its value
• Lead or champion efforts to increase productivity and goal accomplishment
• Have the confidence to initiate action independently
• Use strong writing and verbal skills to communicate facts, figures, and ideas to others
• Energize people to go the extra mile
• Be trusted by work group members
• Effective communication with Business Groups (i.e. excellent verbal, written, and interpersonal communication skills)
• Willingness to work outside of normal hours as and when required
• Work typically involves close visual acuity on a computer to access, read and analyze the data in order to record data validation and/or establish credible challenge
• Shift Structure: EMEA Shifts

Preferred certifications but not mandatory:

• Data security and privacy from ISACA
• Data Privacy from IAPP/ISO certifications

Posting End Date: 

• Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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