Information Management Officer

Information Management Officer – (2500323) 

Grade: No grade

Contractual Arrangement: Special Services Agreement (SSA)

Contract Duration (Years, Months, Days): 12 months (with possibility of extension)

Job Posting

: Jan 27, 2025, 2:48:09 AM

Closing Date

: Feb 17, 2025, 10:59:00 PM

Primary Location

: Bangladesh-Cox’s Bazaar

Organization

: SE_BAN WR Office, Bangladesh

Schedule

: Full-time 

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device’s system settings. 

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Objective of the programme

The objective of the programme is to deliver WHO Core functions at country level with a particular focus on the Organization’s directing and coordinating role for international health as expressed in the Constitution. The immediate Objective is to develop and sustain WHO as a flexible, learning Organization, enabling it to carry out its mandate more efficiently and effectively.

Following are few specific objectives:

Objective 1: Liaise with information management officers of partners in health sectors and working groups, ISCG and other sectors as and when needed – share information as appropriate and identify and gather information from other sector/clusters which can inform sector planning, preparedness, and response decisions.

Objective 2: Support the design and development and manage the content of databases building on existing ones, spreadsheets, and other data tools; understand, document, and ensure the quality of high-value health data for accuracy, consistency, and comparability.

Objective 3: Support assessment and needs analysis activities with analysis, critique, feedback, and advice along with information products, including the standards for Public Health Information Services. 

Description of duties:

Under the overall guidance of Head of Sub-office, Cox’s Bazar, Bangladesh, and the direct supervision of the Health Sector Coordinator, the incumbent performs the following duties:

1. Aggregate and maintain health sector information from WHO and partners including contact lists, performance monitoring, health indicator data, health situation data, health response data. Support the timely and high-quality collection, analysis, production, and dissemination of data/information.
2. Support the coordination team in developing sector plans and standards (strategic planning, joint response plans, minimum service package), reviews and assessments (need assessments and other technical assessments) etc.
3. Perform basic geographic analysis for maps and other reports. Present data using PowerPoint and other tool aids. Maintain the database/ mapping related to health facilities in the refugee communities and affected host populations.
4. Managing and maintaining an up-to-date health facility registry completed with facility unique IDs and key facility attributes to ensure equitable geographic coverage, linking with EWARS and DHIS 2 focal points and relevant Government counterparts, and function as overall Secretariat for health facility applications. Manage and maintain other databases maintained by health sector.
5. Support the coordination team in sector, inter-sector (e.g. ISCG), and inter-agency initiatives related to information management, seeking to improve information sharing between partners and institutions, to strengthen access to information from other organizations and sectors, and to contribute to inter-sectoral dashboards and reports.
6. Institutionalize data review mechanisms with working groups/partners in the health sector.
7. Support capacity development initiatives from the government and other stakeholders, for the generation, compilation, analysis, use and interpretation of health-related data for evidence-based policy and decision making.
8. Assist the coordination team in timely developing high-quality, regular information products including situation reports, bulletins, graphics/maps and other visualizations. Provide necessary technical/operational support to Health Sector/Civil Surgeon health emergency operation center (HEOC) as and when required.
9. Assist the coordination team in writing/compilation of emergency appeals and resource mobilization activities/plans as needed.
10. Submit regular accomplishment reports.
11. Perform any other related duties, as required by the functional supervisor.

Required Qualifications: 

Education:

Essential: 

Four years’ bachelor’s degree in information technology, computer science, data science, statistics, health or other relevant field from a recognized university AND

Post-Graduation / master’s degree in information technology, computer science, data science, health, or related field from a recognized university. 

Desirable:

Certificate or equivalent professional training, self-study or work experience in health or related fields, preferably in information management, having a WHO health cluster training certificate. 

Experience:

Essential:

At least Five years of experience in information management, public health data management or other relevant field preferably with international organizations/national organizations. 

Desirable:

1. Experience in UN agency, International Organization, and NGOs etc.
2. Working experience in public health/working with health data will be a plus.
3. Working experience in Cox’s Bazar district and/or knowledge on information management of the FDMNs/Rohingya refugees will be a plus.
4. Experience in working with the health cluster/sector.

Functional Knowledge and skills:

1. Knowledge and experience of working in information management in humanitarian crisis situation will be an added advantage.
2. Strong verbal and written communication skills.

Competencies:

• Teamwork.
• Respecting and promoting individual and cultural differences.
• Communicating in a Credible and Effective Way.
• Building and promoting partnerships across the organization and beyond.
• Producing Results.

Languages:

Excellent knowledge of spoken and written English. 

Duty Station: 

Cox’s Bazar, Bangladesh 

Computer Literacy:

• Proficiency in a data analysis software program, such as SPSS, R, or Stata
• Excellent computer operating and presentation skills.
• Computer skills in MS Word, Excel, Power point

Salary & others benefits:

• WHO offers locally competitive packages such as:
• Monthly salary: BDT 159,996.00 (SSA – 8, Step I) (non-negotiable)
• Insurance, Leave and Holidays as per WHO rules.

Additional Information:

1. This Vacancy Notice may be used to fill similar positions at the same level.
2. Only candidates under serious consideration will be contacted.
3. A written test and interviews may be used as a form of screening.
4. If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
5. For information on WHO’s operations please visit: http://www.who.int.
6. The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
7. The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs.
8. Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int
9. An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.
10. WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.
11. WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
12. Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
13. In case the recruitment website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click the link for detailed guidance on completing job applications: Instructions for candidates.
14. This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.
15. Any extension of appointment would be subject to programmatic requirements, performance of the incumbent and availability of funds.
16. Qualified female candidates are encouraged to apply.

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