Information Management Officer – (2502143)

Grade: NO-B

Contractual Arrangement: Temporary appointment under Staff Rule 420.4

Contract Duration (Years, Months, Days): 9 months (based on availability of funding)

Job Posting

: Jun 4, 2025, 11:15:50 AM

Closing Date

: Jun 18, 2025, 9:59:00 PM

Primary Location

: Lebanon-Beirut

Organization

: EM_LEB WHO Representative’s Office, Lebanon

Schedule

: Full-time

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device’s system settings.

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1. Background and Justification

Purpose of the Position

The incumbent will contribute to the coordination and implementation of health sector and health emergency response activities in Lebanon, in collaboration with the Health Sector Coordination, Emergency Programme, and other technical teams at the country, regional, and headquarters levels. The incumbent will participate in strengthening the capacity of WHO Country office in Lebanon to utilize up to date information management tools and packages including the Public Health Information Management Toolkit to support decision-making.

Objectives of the Programme and of the immediate Strategic Objective

The mission of the WHO Health Sector Coordination and Health Emergencies Programme is to build the capacity of member states to manage multi-hazards health emergency risks in close collaboration with the national institutions to lead and coordinate the health response, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies and provide effective relief and recovery to the affected populations.

Organizational context

Under the direct supervision of the Health Sector Coordinator, and the overall guidance of the WHO Country Representative, the incumbent will work closely with the MoPH counterparts and staff in the office and engage with the local authorities, Health Sector, UN partners, NGOs, and non-health actors in respect of multi-dimensional information management processes including the data collection, analysis, and information sharing through information products (e.g. reports, bulletins, dashboards) and monitor the status and functioning of the health information system in generating data for evidence-based decision making. S/he will also support integration, institutional collaboration, dissemination of information and data use in line with WHO standards for a functional health information system.

Summary of Assigned Duties

• Timely and high-quality collection, analyses, production and dissemination of data/information through established systems. This includes updating response specific information 3Ws, 4Ws, 5Ws (who, what, where, how many, how quickly, current status), generate internal and external sector/cluster situation reports (SitReps), participate in rapid humanitarian and health needs assessments as well as health care availability and functionality, health risk assessments, health inputs into humanitarian needs overviews (HNO), strategic response plans (SRP) and timely flow of health and non-health information to support decision making processes in event of acute emergency as well as early recovery phase;
• Provide information management input for the inter-sector initiatives, particularly with OCHA, related to information management, seeking to improve information sharing between institutions, strengthen access to information from other organizations and sectors/clusters, and to contribute to inter-sectoral dashboards and reports, ensure using common standard baseline data and the availability and promotion of relevant baseline data;
• Provide technical input to MoPH counterpart and health partners with Information Management technical skills (Data management, visualization, mapping etc) depending on the needs challenges, including capacity building on the Public Health information Management Toolkit, and management of data sharing tools to support all public health response related procedures, activities, and protocols;
• Prepare and distribute public health-related information through reports, bulletins, and dashboards, ensuring accurate and timely dissemination of resources.
• Generate country-specific common data standards and promote them with partners using Geographic Information System (GIS), Geo spatial expertise and data management with special skills in Phoenics and District Health Information System (DHIS2);
• Compile, aggregate, analyze and maintain inter-country information from WHO including contact lists, regional 3W, Emergency Response Framework (ERF) performance monitoring, health indicator/situation/response data and Data Validation Reports (DVR);
• Maintain and update the Health Resources Availability Mapping System (HeRAMS) database, collecting and verifying data on health resources and services in the country
• Undertake field mission activities in targeted areas to support the health sector and Public Health Information Systems (PHIS) in the assessment of regional-level priorities/needs, and implementation of any relevant emergency plan.

2. Recruitment Profile

WHO Competencies

1) Teamwork

2) Respecting and promoting individual and cultural differences

3) Communication

4) Producing results

5) Moving forward in a changing environment

Functional Knowledge and Skills

• Knowledge and understanding of theories, concepts and approaches relevant to complex information system projects, computer-based applications and databases, web-based tools;
• Ability to conduct data collection and analysis using various methods;
• Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities;
• Knowledge of health situation analysis, (including data collection, quality check, analysis), survey conduct, and management of datasets;
• Knowledge of health statistical informatics, indicator development, monitoring and evaluation and use of statistical and health information products in supporting decision-making process.

Education Qualifications

• Essential

University degree in information management, engineering, Public Health, epidemiology, or computer sciences.

Desirable

Post graduate degree in information management and/or geographic information systems and/or public health.

Experience

• Essential

At least 2 years of related experience in information management, needs assessment, data management and information dissemination in the public health sector or health development sector, part of which in emergency management or humanitarian context.

Desirable

Experience in managing relevant work experience in WHO, other UN agencies; in relevant non-governmental or humanitarian organizations. Experience in developing countries.

3. Use of Language Skills

Excellent knowledge of English and Arabic.

Other Skills (e.g. IT)

Proficiency in MS Office, particularly spreadsheets, data visualization and analysis tools, and databases as well as STATA, SPSS for data analysis and ArcGIS or other mapping software.

Desirable

• R or Python
• ArcGIS/QGIS or other GIS software
• PowerBI
• Tableau
• Kobo Toolbox

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