Information Management Sales Consultant

Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people’s lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible.

We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential.

Discover Crown. www.crownworldwide.com

Position: Information Management Sales Consultant

Location: Hanoi

Position Overview

Development of new business across the breadth of Information Management Services speacilizing in the delivery of Digital Services

Essential Job Functions:

Key responsibilities for this position are as follows:

• Research local markets and identify specific customer targets for the provision of Digital Services.
• Explore and Develop opportunities from assigned and existing accounts and opportunities.
• Maintain regular contact with current customers.
• Provide regular reports on current and planned activity.
• Identify and report development opportunities in the provision of additional services.
• Analyze customer feedback on service provision and identify new customer requirements.
• Conduct account review, contract renewals and accounts receivable settlement status
• Generate and qualify leads and establish a sustainable pipeline of business opportunities.
• Update Dynamics (Crown Customer Relationship Management Application)
• Maintain, built and develop existing customer relationships to leverage new and additional business opportunities
• Ensure Revenue targets are met or exceeded
• To cross sell across to other locations for customers having presence in only one or two locations
• To introduce new line of business to existing accounts
• Report to Country Account Manager any issues or questions regarding requests from the accounts beyond the normal scope of work.

Aptitude, Experience and Qualifications

Technical Skills:

• Proficiency in digital sales platforms and CRM software.
• Experience with Effidocx and similar records management software.
• Knowledge of SaaS solutions and cloud-based services.
• Understanding of scanning, imaging, and indexing technologies.
• Familiarity with data security and compliance standards.

Sales Skills:

• Proven track record in sales, particularly in digital solutions.
• Ability to identify and target potential clients.
• Strong negotiation and closing skills.
• Experience in developing and executing sales strategies.
• Ability to manage and grow client relationships.

Communication Skills:

• Excellent verbal and written communication skills.
• Ability to present complex technical solutions in an understandable manner.
• Strong interpersonal skills to build rapport with clients and team members.

Analytical Skills:

• Ability to analyze client needs and tailor solutions accordingly.
• Proficiency in using data to drive sales strategies and decisions.
• Strong problem-solving skills.

Project Management Skills:

• Ability to manage multiple projects and deadlines.
• Experience in coordinating with technical teams to deliver solutions.
• Strong organizational skills

Industry Knowledge:

• Understanding of the records and information management industry.
• Awareness of trends and developments in digital transformation.
• Knowledge of regulatory requirements and best practices in information management.

Customer Service Skills:

• Commitment to providing excellent customer service.
• Ability to handle client inquiries and issues effectively.
• Experience in training and supporting clients on new solutions.
• Ability to research and network effectively

What we offer

You will be joining a company that has concrete schemes to reward achievement, initiative and creativity in its people, offers competitive compensation and benefits and gives you the opportunity to work in a congenial multicultural environment

• Salary: Competitive salary
• 13th monthly salary/ Monthly performance bonus
• Net salary. PIT, SI,HI,UI will be borne by company
• Health care insurance package including 24/24 Accident, Hospitalization, Surgeon, Outpatient Insurance
• 15 days paid leave per year, plus Vietnamese official public holidays and extra company holidays
• Available to join online courses and other training courses as well as opportunities to travel provided by the company
• Yearly social and volunteer activities
• Working hours: Monday to Friday 8.00 AM – 17.30 PM
• Opportunities to grow and develop
• Work in international environment supporting clients from all over APAC, work with colleagues from multiple countries on daily basis
• Work in a dynamic team with opportunities for growth
• Learning opportunities in the field of relocations, international logistics and mobility
• Work on new projects for an industry leader with over 50 years history
• Summary of benefits offered (health, life and personal accident insurances, birthday leave, 2 days volunteering leave, PTO’s from 15 and up to 20days)
• Language courses, Well-being Program, Mentoring Program, Employee Referral Program
• Performance bonus
• Career development path
• CSR, ED&I, Work-life balance initiatives

Probation Period: 02 months

Please send CV with expected salary (Net), available date for work.

Call to action

If all above mentioned sounds interesting and motivating for you (and you have a suitable profile) we are looking forward to receiving your updated CV and discussing your career!

Company Values

At Crown we pride ourselves with the quality we deliver and values we stand by.

• We are CARING about people and their experience
• Always DETERMINED to do our best and to always keep improving
• We are genuinely THERE when our customers and colleagues need us
• We encourage the SHARING of knowledge amongst each other
• We continuously remain OPEN-MINDED to stay innovative

Equal Employment Opportunity

Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, gender, pregnancy, national origin, age, physical and mental disability, marital status, gender orientation, gender identity, military/veteran status, or any other characteristic protected by law. Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Read Full Description