Information Management Specialist(CP), (NO-C), Gaziantep O/P MENARO, Turkiye #117218

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UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, Hope

Humanitarian action is of fundamental importance to UNICEF and encompasses interventions aimed at saving lives, alleviating suffering, maintaining human dignity, and protecting the rights of affected populations wherever there are humanitarian needs, as well as interventions addressing underlying risks and causes of vulnerability to disasters, fragility and conflict. UNICEF’s humanitarian action is guided by the Core Commitments for Children in Humanitarian Action (CCCs) which set organizational, programmatic and operational commitments and benchmarks against which UNICEF holds itself accountable for the coverage, quality and equity of its humanitarian action and advocacy and which are mandatory for all UNICEF personnel.

Furthermore, UNICEF is committed to support humanitarian coordination through the cluster approach. Introduced as part of the humanitarian reform, the cluster approach, aims at ensuring clear leadership, predictability and accountability in international responses to humanitarian emergencies by clarifying the division of labor among organizations and better defining their roles and responsibilities within the different sectors involved in the response. As a member of the IASC, UNICEF work along with national and local stakeholders (including national and local authorities, CSOs, and communities) to support humanitarian coordination and to improve the collective impact of humanitarian response. Whether the cluster approach is activated or not, UNICEF plays a key role in both global and country-level interagency coordination for its areas of programmatic responsibility. As Cluster Lead Agency (CLA) for Nutrition, WASH, Education (co-led), and Child Protection Area of Responsibility (AoR) within the Protection Cluster, UNICEF is committed to fulfil the core functions defined by the IASC when the clusters are activated or when UNICEF is asked to support sectoral coordination.

A well-run AoR Working Group coordination team, including Information Management (IM), is a formal deliverable of the Cluster Lead Agency and forms a part of the agency’s work. The IM Specialist (CP AoR) is a core member of the AoR Working Group coordination team. The incumbent will also perform Information Management functions for the UNICEF CP Programme.

Under the overall direction and guidance of the Child Protection Specialist (Programme/Cluster), the IM Specialist (CP AoR) will provide leadership for the IM function of the AoR/ Sector/ Working Group as well as to the UNICEF Child Protection. They are responsible for ensuring IM processes effectively contribute to a well-coordinated, strategic, adequate, coherent, and effective response by participants in the AoR/ Sector/ Working Group that is accountable to those who are affected by the emergency. In their effort to enable an efficient and effective response to the humanitarian crisis, the IM Specialist (CP AoR and UNICEF CP Programme) is responsible for leading and managing the collection, analysis and sharing of information that is essential for the AoR/ Sector/ Working Group participants and UNICEF CP Programme to make informed, evidence-based, strategic decisions.

Strategic office context:

UNICEF works in 190 countries and territories to protect the rights of every child. Defending children’s rights throughout their lives requires a global presence, aiming to produce results and understand their effects. UNICEF believes all children have a right to survive, thrive and fulfil their potential – to the benefit of a better world.

How can you make a difference?

Main responsibilities and tasks will include but not be limited to:

Within the delegated authority, the incumbent may be assigned the primary, shared, or contributory accountabilities for all or part of the following areas of major duties and key end-results.

  • As a member of the coordination team, contribute to the effective roll out and monitoring of the core cluster functions (as outlined by the IASC Reference Module) and to the Humanitarian Programme Cycle (HNO, HRP and CCPM),
  • Represent the AoR/ Sector/ Working Group IM function at all levels and coordinate with others within the function to ensure effective communication, reporting and engagement,
  • Supervise an IM staff member if appropriate,
  • Actively engage with other IMs through relevant IMWGs, including leading or participating in the AoR/ Sector/ Working Group IMWG and representing the AoR/ Sector/ Working Group on the inter-cluster IMWG,
  • Promote harmonized and coordinated approaches to IM across partners, AoRs/ Clusters/ Sectors/ Working Groups and OCHA.
  • Create and implement an IM strategy, a data collection and an analysis plan that consider the information needs of stakeholders and are compliant with standards and protocols for ethical data and information management,
  • Implement regular secondary data reviews and primary data collection including designing questionnaires using appropriate tools,
  • Conduct data processing including organizing, cleaning, triangulating, evaluating and validating the data,
  • Analyse data to meet identified information needs of UNICEF and AoR/ Sector/ Working Group members and other stakeholders,
  • Create accurate, quality and timely information products that are in line with agreed style guides,
  • Disseminate information and knowledge products including infographs, maps and other through the CP AOR coordinators and UNICEF head of CP Programme,
  • Maintain and ensure the accessibility of a common and shared secure storage system while observing confidentiality and data protection,
  • Gather feedback on IM products and use to make improvements.
  • Working collaboratively with other members of the AoR/ Sector/ Working Group, contribute to the planning and implementation of needs assessment and analysis, including joint assessments and analysis, at national and subnational levels,
  • Collect information on economic needs, markets and price monitoring to support the equal consideration and use of all programme delivery modalities (in-kind, cash, voucher and services),
  • Work with AoR/ Sector/ Working Group participants to identify information gaps at national and sub-national levels, agree and implement ways to bridge those gaps by providing technical advice and support to partners,
  • Analyse needs assessment data to provide required information for the HNO including estimating People in Need (PIN),
  • Compare and align joint needs analysis findings with other AoRs/ Clusters/ Sectors/ Working Groups and participate in developing reports.
  • Design and implement partner presence mapping,
  • Contribute to strategic planning, response prioritization and the development of the HRP or other response plans as relevant, including the formulation of objectives, indicators and targets, prioritizing response modalities and activities, identifying and quantifying inputs and the curation of data.
  • Monitor and analyse the AoR/ Sector/ Working Group’s financial situation and support financial tracking.
  • Support and ensure UNICEF as well as rest of CP AOR partners reporting of financial situation. Financial Tracking Service (FTS).
  • Support and advocate with AoR/ Sector/ Working Group partners for financial reporting on the Financial Tracking Service (FTS),
  • Support evidence-based advocacy and resource mobilization by providing accurate, relevant and timely data, information and information products.
  • Develop, implement and maintain a AoR/ Sector/ Working Group monitoring plan and associated databases, including a response monitoring (3/4/5Ws) database,
  • Ensure the AoR/ Sector/ Working Group monitoring plan, and 3/4/5Ws include programme delivery modalities (in-kind, cash, voucher and services),
  • Support AoR/ Sector/ Working Group members to contribute timely and quality periodic monitoring reports on AoR/ Sector/ Working Group and OCHA platforms,
  • Support monitoring in the areas of information flows, dissemination, processing, analysis and dissemination,
  • Conduct quantitative and qualitative gap and coverage analysis to identify spatial and temporal gaps, overlaps and coverage of the AoR/ Sector/ Working Group humanitarian response,
  • Monitor adherence to relevant sector quality standards, regulations and codes.
  • Lead the annual cluster coordination performance monitoring (CCPM) exercise and annual review.
  • Support UNICEF CP Programme data requirements for effective donor proposals, donor reporting, monitoring as well as mid-year and end of the year review and as required.
  • Contribute to sectoral and broader humanitarian evaluations.
  • Be accountable to affected populations by ensuring the meaningful participation of affected people, maintaining an effective feedback mechanism and handling complaints appropriately, by ensuring data about the most vulnerable is systematically collected and analysed, and by encouraging partners to work accountably,
  • Ensure the inclusion of cross cutting issues (age, disability, gender, gender-based violence (GBV) mitigation and response and HIV & AIDS) in AoR/ Sector/ Working Group data collection, analysis and dissemination,
  • Adhere to child safeguarding and PSEA policies including procedures for challenging and reporting incidents and ensure other members of the IM team comply.
  • Take steps to strengthen local and national leadership and capacity by encouraging participation of local and national actors in the IM activities of the AoR/ Sector/ Working Group and providing support to partners to overcome technical and operational challenges in participating in IM activities,
  • Design and implement an IM capacity assessment and capacity development plan for AoR/ Sector/ Working Group partners.

Impact of Results

The IM Specialist (CP AoR) and UNICEF CP Programme manages and coordinates the IM function within the AoR/ Sector/ Working Group, providing better visibility and clarity on needs and gaps, enabling evidence-based and targeted decision-making, fundraising and advocacy, and contributing to an effective AoR/ Sector/ Working Group. As an essential part of the coordination function, effective IM contributes to the predictability and accountability of humanitarian action, in line with the aims of the cluster approach and IASC principles, and ensures that the humanitarian response is well-coordinated, strategic, adequate, coherent, effective and builds the resilience of the affected population. This also contributes to maintaining and enhancing the credibility and ability of UNICEF to fulfil its commitments as Cluster Lead Agency, in line with the CCCs.

To qualify as an advocate for every child you will have…

Education: An advanced university degree in one of the following fields is required: Information Management or Information Systems, GIS Information Technologies, Computer Science, Statistics, Social Sciences or another subject area relevant to Information Management or to the AoR/ Sector/ Working Group.

Formal training in AoR/ Cluster/ Sector/ Working Group Information Management is considered an advantage.

Experience: A minimum of 5 years of professional experience in information management, data management, geographical information systems, assessments, situation analysis and/or PM&E with the UN and/or NGO is required.

  • Experience demonstrating very strong information management skills in a professional context is essential for this post.
  • Experience in a humanitarian context is an asset.
  • Experience working in the humanitarian coordination system is considered an asset.
  • Extensive work experience outside the humanitarian sector which is relevant to this post may be considered in lieu of humanitarian experience. Such experience should elicit demonstrated ability to adapt to change, work under pressure & unusual circumstances such as missing data/gaps.

Language Requirements: Fluency in English is required. Knowledge of Arabic is considered a strong asset.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values.

The UNICEF competencies required for this post are…

  1. Builds and maintains partnerships.
  2. Demonstrates self-awareness and ethical awareness.
  3. Drive to achieve results for impact.
  4. Innovates and embraces change.
  5. Manages ambiguity and complexity.
  6. Thinks and acts strategically.
  7. Works collaboratively with others.

Familiarize yourself with our competency framework and its different levels.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, time off for breastfeeding purposes[KR5] , and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable [female] are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required [LK6] to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Additional information about working for UNICEF can be found here.

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