Information Management Support Administrator

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Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

Systems Administration

Job Qualifications:

Skills:

Hardware Maintenance, Operating Systems (OS), Software Installations

Certifications:

None

Experience:

1 + years of related experience

US Citizenship Required:

Yes

Job Description:

Systems Administrator

Transform technology into opportunity as an Information Management Support Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As an Information Management Support Administrator, you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team to manage and maintain program desktop IT systems.

How an Information Management Support Administrator will make an impact:

  • Provide Tier I, Tier II, and Tier III technical support for GFE, including laptops, printers, monitors, and zero clients.
  • Manage hardware and software inventories, including tracking, shipping, receiving, and coordinating with overseas sites.
  • Process software installation requests and associated licenses, coordinating with the Network Enterprise Center (NEC) and GEF as needed.
  • Perform software and hardware upgrades on GFE, ensuring compatibility and security.
  • Maintain accurate inventory documentation for all GEF-related hardware.
  • Track GEF-related IT requirements from receipt to issuance, coordinating with NETCOM G-4 and G-3 stakeholders.
  • Support NETCOM G-3 with physical inventories, asset issuance, transfers, and turn-ins.
  • Assist with the imaging and re-imaging of GFE assets worldwide.

WHAT YOU’LL NEED TO SUCCEED:

  • Education: IAT-II certification.
  • Required Experience: 1+ years of related experience
  • Required Technical Skills: Desktop computer maintenance
  • Security Clearance Level: Secret
  • Location: On Customer Site
  • Demonstrate working knowledge of:
  • Remote Desktop Protocol (RDP)
  • Privileged Access Workstations (PAWs)
  • Security Content Automation Protocol (SCAP) scans
  • Security Technical Implementation Guides (STIGS)
  • Assured Compliance Assessment Solution (ACAS)
  • McAfee ePolicy Orchestrator (ePO)
  • Information Technology Service Management (ITSM)
  • ServiceNow Incident Management
  • Plan of Action Milestones (POAMs)
  • IP Subnet Management
  • Active Directory OU Computer Management
  • Active Directory Connection Rules and IPSec Configuration
  • IMO Share Drive Management
  • Basic Network Troubleshooting (Ping, NSLookup, GPEdit)

GDIT IS YOUR PLACE:

  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays

#GDITArizona

#GDITArmy

#GDITpriority

The likely salary range for this position is $56,680 – $70,150. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

USA AZ Fort Huachuca

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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