Sutherland Global Services
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About Sutherland:
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results
Sutherland is seeking a reliable and technical person to join us as an Information Security Manager . We are a group of hard-working and energetic individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Manager in this role get to:
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Enable the workforce : Support and maintain technological and security infrastructures
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Define Sutherland’s Reputation : Relate to customers to remedy their frustration or confusion in resolving issues
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Support the team : Remove obstacles that may be hindering individual and group progress
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Keep management updated : Relay important information in the form of timely and accurate reports
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Set the path to success : Maintain and manage onsite IT and telephony infrastructure. Provide time-critical support to system users; ensure maximum efficiency to achieve maximum customer satisfaction
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Strengthen relationships : Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations
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Impact the bottom line : Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations
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Shape workplace culture : Offer support, boost engagement, and inspire positive attitudes
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Strong working knowledge to independently conduct internal audits and validate compliance against information security and privacy requirements against ISO 27001, PCI DSS, HIPAA, HiTrust, GDPR, GITC/SOC 1 and SOC 2 standards.Excellent knowledge of security and technology architecture.
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IT Degree from a reputed college.
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Minimum of eight years practical Information Security experience working on Identity and Access Governance and Management in an enterprise environment.Strong demonstrated knowledge of technologies including role-based access controls (RBAC), Active Directory security, regulatory compliance requirements, data protection and access control security as relates to the overall IT environment.
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Experience in automating security controls.
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Good written and verbal communications skills.
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CISA, CISSP or ISO 27001 LA certifications is compulsory.
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Ability to independently work with internal stakeholders.
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Proactive in developing trust and professional rapport with internal stakeholders and team members; work as a team-player.
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Strong analytical skills., be able to interpret data, identify trends, and make suggestions for improvements
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Demonstrated leadership skills., be able to take the lead in making improvements and resolving issues
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Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
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Strong verbal and written communication skills, be able to communicate in a clear, constructive, and professional manner
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Ability to work in MS Office
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Bachelor of Science in Computer Engineering, Computer Science, Electronics, or Communications Engineering
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Seven or more years of IT experience
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MCP, MCSA,MCSE, ITIL Certification or equivalent is required
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Ability to be customer-oriented in managing communications and issues
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Strong verbal and written communication skills; be able to communicate technical concepts in a clear, constructive, and professional manner to non-technical users
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Ability to be reliable in following through with commitments and responsibilities
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Ability to be creative and resourceful in finding effective solutions to problems and situations
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Willing to work on a shifting schedule
EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.
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