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At Kuehne+Nagel, we nurture a culture of performance and recognition, and we have many career growth opportunities. If you are looking for career development or simply a great place to be, consider joining us as an Information Systems Specialist at our distribution center in Locust Grove, GA.
Your Role
In this role, you will be the escalation support between your team, IT, regional operations management, SKU, location management, system troubleshooting/support, and issue escalation of warehouse-related system issues. As a 3PL provider, we will count on your information systems knowledge to help drive system efficiency for our warehouse.
Your Responsibilities
You will be the primary support foryour local IS team responsible for WMS and surrounding applicationsupport
Manage acceptance and regressiontesting activities
You will train and support localsuper users and operations on WMS/TMS-related topics and attachedapplications
Align local incident managementprocess with regional one
Be the first contact forsystem-related customer change requests
Monitor incident reporting queues(RT) including after-hours support on a rotation basis for WMS/TMS and BI
Propose and lead joint continuousimprovement programs
Production and maintenance oftraining documentation and working instructions
System validation – ensure thatprocesses are aligned with customer requirements
You will participate in quality andcompliance audits
Organize training ledby the IT team for your team to be able to provide the first level of support
Your Skills and Experiences
Adegree in Computer Science, Information systems, or an equivalent combination ofeducation and experience
3+ yearsof experience as an IT/ IS Manager in warehousing or a supply chainenvironment
3+years of experience working with Blue Yonder, Red Prairie, or JDA ispreferred
2+years of technical experience working with 3PL products includingwarehouse management systems, transportation management systems, and ordermanagement systems
Good Reasons to Join
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-onsite
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am – 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.
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