INFORMATION TECHNOLIGY MANAGER in Hampton, Virginia

Req ID: RQ193482

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: Top Secret

Public Trust/Other Required: None

Job Family: Information Systems Management

Skills:

Information Systems,People Management,Systems Management

Experience:

7 + years of related experience

US Citizenship Required:

Yes

Job Description:

We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being rested to deliver your best every day.

We think. We act. We deliver. There is no challenge we can’t turn into opportunity. And our work depends on an Information Technology Manager (Network Operations and Cybersecurity Program) on our team to support Navy Enterprise Tactical Training Network activities. This position is located on client site in the Hampton Roads, VA area.

RESPONSIBILITIES INCLUDE:

• Lead a team of diverse engineers and administrators, providing guidance, mentorship, and support.

• Foster a culture of collaboration, innovation, and continuous improvement within the team.

• Oversee the end-to-end delivery and operational management of customer-facing enterprise IT services.

• Ensure service levels meet or exceed agreed-upon metrics and KPIs, addressing any deviations promptly.

• Provide technical leadership in the design, implementation, and maintenance of IT services including VDI, desktop imaging, patching procedures, SharePoint solutions, web services, Active Directory, and Exchange.

• Stay abreast of industry trends and best practices to recommend and implement innovative solutions.

• Develop and implement strategies to optimize service delivery, enhance efficiency, and improve customer satisfaction.

• Collaborate with stakeholders to align digital services with business objectives and technological advancements.

• Proactively evaluate, identify, and recommend configurations or changes to configurations that will enhance performance.

• Experience with Change Management, maintenance windows and deconflicting maintenance activities.

• Maintain and provide audit information including access, general logs, and application logs

• Use and maintain procedures and documents to operate and maintain the infrastructure.

• Adhere to network administration requirements and policies, network systems management and troubleshooting (e.g., performance, problem, change and capacity monitoring), bandwidth management, protocol usage statistics (e.g., identify top talkers by protocol) procedures to ensure all services are operating as intended. Execute network monitoring and problem management procedures, including responding to escalation thresholds that don’t comply with requirements and adhere to defined policies.

Required:

• Must have an Active DOD Top Secret Clearance

• Seven (7) years of information technology experience with DoD efforts

• Five (5) years of managerial experience with DoD efforts

• Experience with providing oversight and maintenance of devices, including drivers, patches, and client application management

• Experience managing enterprise network for optimal performance

• Experience managing an IT department/program of over 200 FTEs

• Experience gathering and reporting on performance metrics and monitoring the performance of critical components to include, but not limited to availability/uptime, response time, end-to-end throughput, bandwidth utilization, load balancing, and potential error conditions

• Ability to obtain a USN Common Access Card (CAC) and obtain access to military installations.

• Experience managing dispersed workforce in support of operating and maintaining an integrated network as well as a dispersed group of networks

• Bachelor’s degree in information technology or related field

Desired:

• Familiarity with synthetic training environment

• Advanced degree in Information Technology or related field

• Navy specific network and cyber experience

• Location: Hampton Roads, VA

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GDIT IS YOUR PLACE:

● Full-flex work week to own your priorities at work

● 401K with company match

● Comprehensive health and wellness packages

● Internal mobility team dedicated to helping you own your career

● Professional growth opportunities including paid education and certifications

● Cutting-edge technology you can learn from

● Rest and recharge with paid vacation and holidays

The likely salary range for this position is $144,410 – $195,378. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.