Information Technology Management Information Technology Management

Department 01167 – HCI Clinical Trials Operations Job Summary

Huntsman Cancer Institute (HCI) is a global leader in cancer research and care, serving patients across the Mountain West as the region’s only NCI‑designated Comprehensive Cancer Center. With a rapidly expanding multi‑campus footprint – including a new, state‑of‑the‑art Comprehensive Cancer Center opening in Vineyard and clinics in a new University of Utah West Valley Hospital in 2028, HCI is transforming cancer prevention, detection, treatment, and survivorship. We exist for one purpose: to reduce human suffering and move closer to a cancer‑free frontier.

HCI is seeking a visionary Senior Director of Information Technology, an enterprise leader who will shape the digital infrastructure and technology strategy that powers this mission. This role oversees a broad portfolio spanning infrastructure, cybersecurity, networking, digital collaboration, end‑user experience, research computing, clinical systems coordination, participating in campus and health system initiatives, and multi‑site service delivery. As the senior IT leader for a complex academic‑clinical enterprise, this role drives long‑term strategy for IT, ensures operational excellence, and leads a high‑performing team that supports world‑class cancer care and groundbreaking research.

A critical priority is fostering an IT environment and culture that supports research and clinical teams actively building or exploring AI-enabled, IT-centric tools. The role should remain closely connected to this emerging momentum—helping guide it in ways that accelerate innovation while ensuring appropriate safeguards, security, and compliance.

A key near-term priority is maturing infrastructure and operating models to support NIST 800-171 compliance, including identity and role-based access management, physical and logical access controls, secure facilities and enclaves, protected data storage, and compliant operational workflows.

Operating within a collaborative matrix and a dual‑entity environment (academic and clinical), this role provides senior‑level leadership for IT operations, governance, and innovation across all HCI locations. This includes stewarding two aligned but distinct IT budgets, working closely with University of Utah and University of Utah Health IT leadership, and ensuring technology readiness for HCI’s major expansion into the Vineyard Campus. As a key architect of the Institute’s digital future, this role builds the systems, teams, and capabilities that will enable HCI to deliver leading‑edge oncology care, accelerate discovery, and expand access across the Mountain West.

Responsibilities

Key Responsibilities:

Enterprise Strategy, Governance & Architecture

• Own and execute a multi‑year IT strategy and roadmap aligned to HCI’s clinical, research, and administrative priorities across Salt Lake City, community clinics, and the new Vineyard Campus and West Valley Clinics.
• Mature and expand IT governance, policies, standards, and operating models that support interoperability, reliability, and long‑term value.
• Champion a Culture of Excellence by defining clear Service Level Agreements (SLAs), Operational Level Agreements (OLAs), and transparent service performance metrics.

Digital Infrastructure & Cloud Leadership

• Oversee all digital infrastructure (data centers, hybrid cloud, storage, virtualization, endpoint management, collaboration platforms) to ensure high availability, scalability, and cost optimization.
• Lead IT planning and implementation for the Vineyard Campus, coordinating with University of Utah IT and University of Utah Health IT.

Clinical & Research Technology Integration

• Collaborate with University of Utah Health IT to align clinical applications and data, oncology specialty systems, imaging, and telehealth platforms with HCI workflows and availability requirements.
• Lead research IT strategy in partnership with Institute leadership, including high-performance computing (HPC), secure data enclaves, scientific software, and compliant data workflows supporting the research community.

IT Service Delivery

• Own 24/7 IT service delivery across a multi‑site enterprise; implement and mature ITIL‑aligned processes (incident, problem, change, service requests).
• Define, track, and continuously improve service performance metrics to drive reliable, responsive, and user-centered IT services.

Cybersecurity, Privacy & Risk Management

• Oversee cybersecurity strategy and operations: enterprise risk assessments, monitoring, incident response, vulnerability management, and security awareness.
• Ensure compliance with the Health Insurance Portability and Accountability Act (HIPAA), National Institute of Standards and Technology (NIST) frameworks, institutional policies, and applicable research regulations (e.g., IRB, FDA 21 CFR Part 11).
• Coordinate and align with University of Utah IT security teams on identity management, access control, data protection, and risk governance for artificial intelligence and machine learning (AI/ML) systems.

Data, Interoperability & AI/Digital Oncology Enablement

• Lead in collaboration with Institute leaders to advance data governance and interoperability across clinical, research, and administrative systems as data-driven and AI-enabled capabilities continue to grow.
• Collaborate with analytics and clinical leaders to support responsible and ethical use of AI and digital health solutions.

Networks, Telecommunications & Collaboration

• Oversee enterprise networks (wired and wireless), Voice over Internet Protocol (VoIP) phone systems, campus connectivity, and secure remote access.
• Ensure exceptional collaboration experiences through reliable audio‑visual systems, conferencing platforms, and event technology.

Asset Lifecycle, Vendor Ecosystem & Contract Value

• Direct the lifecycle of IT assets, including procurement, inventory, refresh planning, and secure disposal.
• Lead vendor relationship management—from evaluation and selection to contract negotiation, monitoring, and performance optimization.

Financial Stewardship & Capital Planning

• Manage multiple IT budgets (academic and clinical), ensuring transparent financial planning, alignment with strategic needs, and effective resource allocation.
• Lead capital planning and portfolio management to ensure strategic benefit, return on investment, and operational efficiency.

People Leadership & Culture of Excellence

• Lead and develop a multi‑layer IT organization with subordinate directors, managers, and staff; build leadership bench strength and succession plans.
• Promote a culture centered on responsiveness, accessibility, high performance, solution‑oriented work, and trusted partnership.
• Model leadership practices that strengthen team culture and collaboration.

Business Continuity, Disaster Recovery & Emergency Management

• Lead disaster recovery strategy and testing; ensure alignment with clinical and research priorities and readiness for unplanned disruptions.
• Serve as a key participant in institutional emergency planning and operations, including leadership roles as appropriate.

Stakeholder Engagement & External Partnerships

• Serve as the senior IT liaison to University of Utah and University of Utah Health IT, research administration, clinical operations, and enterprise cybersecurity.
• Build strategic partnerships with academic institutions, industry collaborators, and regional technology ecosystems to advance digital innovation.

Minimum Qualifications:

Education and Experience:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field; Master’s degree strongly preferred.
• 12+ years of progressively responsible IT leadership experience, including experience leading multiple functional areas through subordinate leaders.
• Demonstrated success overseeing technology strategy, multi‑site operations, enterprise infrastructure, cybersecurity, and service delivery in a complex, highly regulated environment (e.g., healthcare, academic medicine, research, or large‑scale enterprise).

Knowledge & Technical Expertise

• Mastery or deep understanding of multiple IT domains including infrastructure, networking, cloud, cybersecurity, research computing, or digital collaboration.
• Strong working knowledge of HIPAA, NIST, institutional IT governance, and regulated research environments.
• Experience implementing or maturing ITIL‑based service management, including SLAs/OLAs, KPIs, and continuous improvement.
• Familiarity with clinical systems (EHR, imaging, oncology platforms, telehealth) and/or research computing (HPC, secure data environments) is strongly preferred.

Leadership & Strategic Qualifications

• Demonstrated ability to lead major strategic and operational initiatives with enterprise‑level impact.
• Proven strength in complex problem‑solving and improving systems, workflows, or processes across multiple stakeholder groups.
• Exceptional ability to communicate with and influence executive leadership and build consensus in complex, matrixed environments.
• Experience serving as a leader of leaders, including hiring, performance management, workforce planning, and talent development.
• Strong track record of building collaborative, trusted partnerships across academic, clinical, and administrative domains.

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Senior Director, Information Technology Management : Requires a bachelor’s (or equivalency) + 14 years or a master’s (or equivalency) + 12 years of directly related work experience.

Preferences Additional Information

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action (OEO/AA)

383 University Street, Level 1 OEO Suite

Salt Lake City, UT 84112

801-581-8365

oeo@utah.edu

Online reports may be submitted at oeo.utah.edu

For more information: https://www.utah.edu/nondiscrimination/

To inquire about this posting, email: employment@utah.edu or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Read Full Description