Information Technology Manager I in Waterbury, Vermont

This job was posted by https://www.vermontjoblink.com : For more
information, please see: https://www.vermontjoblink.com/jobs/1211886

Overview

We have an exciting opportunity for someone with strong skills in the
areas of IT Management, Product Ownership, and Business Analysis to play
a key role in supporting initiatives and services that improve outcomes
for Vermonters.

As a member of the Agency of Digital Services (ADS) team assigned to the
Department for Children and Families (DCF), you will work hand in hand
with program staff and other ADS staff to develop or procure and
maintain IT Solutions (i.e. the “product”) critical to the work of
protecting and improving the lives of Vermonters. This includes a
diverse range of in house and vendor supported IT Solutions that address
business needs. Some current and near-term focus areas are the
development of a child welfare case management solution, development of
a childcare provider licensing solution, and child support IT solution
modernization.

You will lead one or more teams that serve as the primary liaisons with
DCF business stakeholders regarding IT needs. These teams are
responsible for both monitoring and managing DCF IT Solutions as well as
engaging DCF program staff in planning to address new needs and
necessary updates to existing IT Solutions. This position will serve in
the Agile role of Product Owner, managing the backlog of work for
internal and vendor teams engaged in both projects focused on new
development and ongoing maintenance and operations support.

The duties of this position also include managing the intake and review
of new requests to address the needs of DCF programs as well as
technical needs identified by ADS. This includes assuring enough
information about the problem and needs has been gathered to inform
possible solution options. It also includes establishing and maintaining
roadmaps showing anticipated timelines for completion of these projects
and alignment with resources. You will also engage with the ADS DCF IT
Director and DCF leadership in long range planning for supporting the
Department’s goals and modernization of systems.

Another important responsibility of this position is defining and
implementing standards for ADS “ownership” of IT Solutions at DCF that
will guide the work of product and/or project teams. This includes
outlining the documentation that must be in place for assigned IT
Solutions and working to generate or update solution documentation sets.
This position will also drive the execution of regular security and
health checks, and the execution of critical IT Solution upgrades to
remain in compliance with both State IT policies and Federal IT
standards.

This position is based in Waterbury and while regular (weekly) on site
work should be expected, a mixed telework/onsite schedule will be
available.

Environmental Factors

Work is performed in a standard office setting. Some travel may be
required for which private means of transportation should be available.
Work outside of regular work schedule may be anticipated.