Information Technology Manager in Dayton, Ohio

Description

Job Title: Information Technology Manager

Reports to: VP of Finance

Location: Dayton, Ohio

FLSA Status: Full-Time / Non-Exempt

Updated: September 2024

COMPANY OVERVIEW

Quebe Holdings, Inc is a leading electrical services company providing preconstruction, construction, systems integration, and energy solutions in a variety of markets, including automotive, commercial, healthcare, education, industrial, and mission critical.

Quebe is comprised of six Ohio-based business units consisting of Chapel Electric Co., LLC; Eagle Electrical Services, Romanoff Electric Co., LLC; Chapel-Romanoff Technologies, LLC; Kastle Electric Company; and Kastle Technologies Co., LLC.

SUMMARY / WORK SCOPE

Quebe Holdings is seeking to fill an (in office) Information Technology (IT) Manager position in our Dayton, Ohio location. The IT Manager will plan, direct and coordinate information systems and telecommunications operations within the company. In addition, the IT Manager will participate in application support activities, systems and development activities, and network and technical services activities.

The IT Manager will operate independently and exercise advanced discretion and judgement with both macro and micro level responsibilities.

This is a hands-on role that includes: oversite, investigation and resolution of end user support needs, customer service, infrastructure management including security and recovery strategies and network administration, and strategic planning. The work scope will require the IT Manager to be involved in internal service management, including coordination between EMCOR IT, outsourced IT, and internal clients. The IT Manager is responsible for managing and keeping confidential highly sensitive information.

GENERAL DUTIES AND RESPONSIBILITIES

To include the following. Other responsibilities may be assigned.

• Responsible for day-to-day IT operations:

• Implement and manage network security as established by EMCOR policy.

• Effectively communicate relevant IT systems information to the VP of Finance and the Executive Team in a timely fashion.

• Work closely with Executive Team to plan yearly budget and projects based on Company goals for the year.

• Determine the schedule of IT projects throughout the year.

• Work closely with Operations Managers to champion Information Technology within the company.

• Attend regular conference calls with EMCOR IT & Security.

• Responsible for IT Security & Compliance:

• Ensure compliance with EMCOR IT SOPs.

• Oversee and manage the deployment of IT and Security tools.

• Communicate & educate employees on IT and Security best practices.

• Ensure security of data, network access and backup systems.

• Responsible for the IT Infrastructure and Operations:

• Manage the process of changes effectively, while remaining on the forefront of emerging industry practice and products.

• Plan for future needs and identify solutions to satisfy needs.

• Oversee and plan the management of the company communication system (telephone, voicemail, email).

• Prepare 1, 3 and 5 year technology plans for the site in conjunction with Company and EMCOR strategic plans.

• Maintain an IT asset management program.

• Oversee and manage system troubleshooting, backups, archiving and disaster recovery and provide or procure necessary support.

• Maintain and test Business Continuity Plan in accordance with EMCOR IT Policies and implement necessary changes as identified.

• Ensure Compliance with EMCOR Records Retention Policies.

• Establish and maintain relationships with IT vendors.

• Negotiate contracts with IT vendors in coordination with EMCOR and Company CEO and Executive Team.

• Manage sensitive information to the highest level of confidentiality according to EMCOR IT and PSIP Policies.

• Monitor compliance with established Company and EMCOR policies and procedures and implement necessary changes as identified.

EDUCATION AND EXPERIENCE

To best meet the needs of our organization and customers, the right person will meet the following specifications:

• Bachelor’s degree in computer science, business, telecommunications or related field OR equivalent experience and training.

• Five (5) or more years of technology management experience.

• Ten (10) plus years of progressive IT experience, including hands on experience with:

• Microsoft technology such as Windows desktop and server operating systems, Active Directory and Group Policy, O365, PowerBI, Forms, etc.

• VMware or Hyper-V virtualization.

• Security tools such as EDR, Tanium, etc.

• Endpoint configuration and vulnerability management tools such as Intune, SCCM, Autopilot, Tanium, etc.

• Working knowledge of large desktop / laptop deployments including design, engineering and support of the desktop, desktop applications, desktop images, encryption, endpoint security and the associated systems of application delivery and group policies.

• Experience with design, implementation and maintenance of server environments including compute and storage.

• Experience with ERP implementation and support.

Storage and information security background in line with industry standards including general principals of standard security audits and certifications.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee should expect to sit for long periods in front of a computer and travel to field locations as needed.

TRAVEL

The position will require traveling to our various Ohio office locations, on a monthly basis. Occasional travel to field locations may also be required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, see, talk, and hear. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee is regularly required to walk, reach with hands and arms, climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

LANGUAGE SKILLS

Must have the demonstrated ability to effectively communicate in English, cooperate, and collaborate with multiple levels of customers and employees.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here (https://recruiting.ultipro.com/EMC1002EMCGI/JobBoard/cc563430-39f7-4c82-bdfe-62f295bd857a/?q=&o=postedDateDesc&w=&wc=&we=&wpst=) . Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

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