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System One is currently seeking an IT Manager for an industry-leading client in the Latrobe, PA area.
Job Summary
Hands-on Management of IT support functions and personnel, including the maintenance and troubleshooting for Network administration, help desk management, access control, information security, and Cyber Security for the Latrobe location.
Essential Duties & Responsibilities
Help desk management, including monitoring portal and assigning tickets when needed and managing call rotation.
Work directly with end users to troubleshoot and resolve issues.
Assist with roll outs of new IT systems and upgrades.
Maintain support agreements, maintenance contracts and monitor license compliance.
Maintain IT asset and network inventory.
Co-administrator of user accounts for internal and external IT systems.
Support consistency of corporate and regional information systems.
Specify end-user training and coordinate delivery with Training Dept.
Supervise direct reports and ensure staff development.
Coordinate outside support services when needed.
Purchasing of IT Supplies.
Competencies
Manufacturing Safety
College Degree or 7+ years IT Leadership Experience
MS Office and ERP Experience
Standard Method of Work
#M1
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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