Inside Sales Associate

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Job Details

We are looking for energetic, ambitious, and personable team members experienced in outbound calling.
RESPONSIBILITIES:
*Fulfill activity plan and appointment conversion goals within stated guidelines
*Communicate using the company-prescribed appointment-setting methodology
*Sell the value of the in-home consultation and convert appointments at or above the stated percentage goal
*Question & listen to customers; identify the customer’s wants, needs, desired results or problems; re-direct calls to appropriate contact to ensure customer is served properly
*Act as “voice of RbA”; communicate to all team members, customers and prospective customers respectfully and tactfully
*Assume responsibility, including follow-up, for all problem resolution and customer satisfaction within your responsibility and authority
*Follow up on all voice mail and other inquiries immediately
QUALIFICATIONS:
*Outgoing, personable and approachable
*Disciplined and follow procedures
*Energetic, self-starter who is persistent, ambitious, goal and task oriented
*Demonstrated ability to meet goals
*Strong communication over the phone and email
*Excellent written and verbal skills
*Previous cold calling experience
*Customer focused, results oriented; strong work ethic
*Skilled at managing objections
If this sounds like a good fit for you, we’d love to hear from you! Send us your resume and let’s chat.
This is a full-time position which includes a bonus program and benefits.
Job Type: Full-time
Pay: $14.00 per hour

 

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